GA Release - January 2020

The list below represents the features, updates, and fixes included in the Orbita Voice GA Release for January 2020.

What’s new

Breaking Changes

  • Due to changes that were enforced by Google in their latest version(V2) of Dialog flow APIs, the property msg.payload.queryResult.parameters.slotname has been changed from an object to an array.

    e.g., msg.payload.queryResult.parameters.<arrayname[index]>
    It is advised to use the property msg.payload.request.intent.slots.value to get the slot value. This property gets the slot value from the provider and updates it here.

Experience Manager

Experience Designer

  • Empty pTags appended above and below the user’s chat bubble in the web chatbot is removed.

  • Changed the labels of the Content node.

NLP

  • Added a new property ngram to the NLP response. If the ngram property is part of the request, the NLP service will generate ngrams for the utterance in the response.

  • Extended the NLP support to extract Entity values or its synonyms with the following characters ~\'-()!@%.,?/_; ${}+^[]<>

  • The duplicate entries in synonyms are removed from the NLP result.

  • A maximum of 10 entities can be selected in the NLP node.

  • The Confidence score is mapped per entity and the scoring is not done for all entities.

Answers

  • Bulk import/Export is available for topics, relationships, and interrogative listing screens.

  • The below properties when fed to the Answers manager node in Experience Designer, will override the default slots that are selected in the node.
    msg.payload.orbita.answers.term
    msg.payload.orbita.answers.relationship
    msg.payload.orbita.answers.whQuestion

  • Topics that are not used in the facts will have an unused tag attached to them.

General Improvements

A few issues were fixed in the current release, including but not limited to the ones described here. If you have any questions regarding an issue not listed below, please contact us.

  • In Answers, any leading or trailing zeros given in the topic title will get trimmed.

  • In Answers, if no topic and no relationship is found in an utterance, the topic will not be taken from the session.

  • In Answers, the search is no more case sensitive.

  • In Answers, the timestamps change only if actual changes are made.

  • In Answers, Changing the letter case will not create new items.

Engineering Notes

Additional technical information can be found in the Engineering Notes for each of the builds included in the GA Release.

Engineering Notes for Build 4.0.61&62