GA Release - 4.0.116 - February 2023

The list below represents the features, updates, and fixes included in the Orbita Voice GA Release for February 2023.

Release v4.0.116

Build number: 4.0.116-1666744541

Core Product Modules

We have worked on stabilizing the Outreach Modules. With end-to-end capability provided now for the Outreach campaign building and execution please set up your Outreach Campaign with help from Orbita Support.

To provide a standard styling by default to the Card design and its component, a little modification is made to the Card Directive code implementation. Please refer to the snippet sample provided here https://orbita.atlassian.net/wiki/spaces/OCS/pages/2256568321/Card+Directive+and+its+components#Card

Old code snippet

"items": [{
"content": {...},
"detailView": {
"content": {...}
}]

New Code snippet

"items": [{
"title": "",
"imageURL": "", // optional
"body": "",
"button": "", // optional
"html": "", // optional
}]

A new Cognitive Search feature is developed in this Release. When the virtual assistant doesn’t understand what is being asked, relevant search results can be used to help the user. This can be achieved using the Cognitive Search feature.

Please refer to https://orbita.atlassian.net/wiki/spaces/OCS/pages/2389049345 for steps on implementation.
Cognitive Search Results
We can control the content size to be displayed in the Accordion of the Card Directive. It's easily controlled by a new property accordionBodyLineLength set in the Chatbot Settings.

Card Directive with Accordion

The redesigned Card Carousel design offers a better navigational experience. After the platform upgrade, the modified format will be accessible under the Default Chatbot Settings.

A new Calendar Scheduler Directive is available. We will be able to show a Date and Time picker using this.
For further details on the stages involved in implementation, kindly refer to https://orbita.atlassian.net/wiki/spaces/OCS/pages/2424897537

While rendering Buttons, we will now have visual support to use the Keyboard actions for submitting the response. The support is given for Single Input Directive: Input Type - Text Box, Phone Number, Email. Support for other controls will be coming in future Releases.

We will be able to export and import the Chatbot Settings from the Project as part of the Project level Export/ Import action. We can export the data in the Clipboard or download it as a file as usual.

The Default Chatbot Settings will be marked as the host with its ID to refer to. Other custom Chatbot Settings will be exported as JSON data.

New Dynamic Schemas of type Integrate are available by default in the system now. We can use this in the Outreach campaign, Appointment Scheduling flows etc. We have added Provider, Location and Appointment Slot Dynamic Schema. More coming in the next releases to help capture data in standard formats.

Build number: 4.0.116

We have provided stability to the Card Directive Carousel. We had a few issues with the carousel rendering and they are handled.
In Orbita Outreach Manager, while saving the data for multiple Channels we had an issue while saving the data. It's handled now. We will be able to save data going forward when having multiple data sets for multiple Channels.