GA Release - 4.1.0 - April 2023

The list below represents the features, updates, and fixes included in the Orbita Voice GA Release for April 2023.

Core Platform Capabilities

Orbita Virtual Assistant Design System

• To provide an easier way of embedding a logo within the new chatbot design, by default on new Bot Templates the logo will be displayed within the bot header. The logo can be disabled or changed within the Chatbot Settings by modifying the logoUrl string:

  ... }, "header": { "logoUrl": "/chatbot/v2/assets/branding-mark.svg", "headerText": "Hi, I’m Orbie", "subHeaderText": "I am your virtual health assistant", ...

• Updated controls to better adhere to WCAG (web accessibility) guidelines and criteria.

  • Enter key support when providing input within inline and flowstudio directives (eg. Single Input control)

  • Color contrast updates for our out-of-the-box styles for AA compliance

Security Fixes

• Working with both internal and external teams Orbita has identified and addressed issues of varying severity as part of our ongoing effort to provide our customers with a secure platform that adheres to industry standards and best practices.

Integration Support

• We have expanded our managed content types (type Integrate) which are available by default in the system.

  • Available Data Models

    • Patient

    • Provider

    • Location

    • Appointment

    • Appointment Slots

• The Integrate data types are intended for referencing and synchronizing data between Orbita and other systems including EHRs and patient scheduling platforms. With configuration these data models can help support directory and real-time appointment scheduling services.

• CustomData Field: Every organization will store and reference data slightly differently, to support this we have included a CustomData field that can store (unnormalized) JSON for supporting additional fields on all Integrate data types.
  
  

  Open

  

  New Dynamic Schemas

• Orbita is also now able to receive (http) messages through an exposed endpoint for the updating of system records. For example if an appointment has been confirmed and we need to notify a user, or simply for record updates and synchronization of data with EHR records.

Bug Fixes

• Virtual Assistant

  • Wait Time Increments - with multiple BR tags in Say nodes the wait time between messages was taking longer than expected.

  • Mic button (when repeatedly clicked) would sometimes not record audio

  • customData attribute was not properly parsed by the botIn node when the virtual assistant was instantiated using only HTML

  • 'Go Back' functionality in FlowStudio was sometimes not being triggered

• Experience Manager

  • Date Format fix in FlowStudio History page (Experience Manager)

  • While Importing Flow Studio from Source to Destination (two different instances) the Flow IDs were changed

  • Answers v1 → v2 content migration fixes

• 4.1.1:

  • Fixed issue on Topic/Relationship listing in fact list screen and format issue on v2 migrate

  • Adding missing file in previous commit for topic/relationship not set issue in fact listing

  • Fixed issue on viewing question detail page after v2 migration of Covid KB

  • Enhanced security and password policy configurations.