Experience Manager Settings

Go to Global Settings and User profile menu > Settings > Organization to set up your Experience Manager.

The Organization page contains the below settings:

Organization Settings

Organization settings let you customize the Experience Manager and login screens for linked accounts. For example, when logging in from Amazon Alexa or Google Home the login screen uses the specified logo.

Field name

Description

Field name

Description

Organization Name

Enter the name of your organization. This will get reflected on the browser tab
For example, if you set the organization name as Test, the browser tab’s name will be:
-Test Experience Manager for any Experience Manager windows.

Description

Enter a description for your organization.

Color palette

Select a color scheme from the drop-down menu.

Rich Text Editor Language (Spell Check)

This field will enable spell check on the text you provide in the Rich text editor.

Enable Redis

Toggle the Redis button for the cache to work. Redis will be toggled off by default. You can set the TTL (Time To Live - the time that an object is stored in a caching system before it's deleted) for each of the Experience Manager, Experience Designer, User Session (Chatbot). You can choose to Clear the keys by clicking on the Clear keys button.

Allowed Personas

Select the personas who can log into your Experience Manager. Personas are defined from the Global Settings and Profile menu > User Management > Personas.

Logo

Click the logo. A file selector appears where you can select an image file and it will appear in the Logo field.

Invalidate CDN

Set the Relative path of the CDN cache to be invalidated. Once done, the Bot will take all assets from your CDN newly. Dont use absolute path.

Application settings

Customize the appearance of your Experience Manager by setting the size of pages, images, allowed domains, etc.

Property

Description

Property

Description

Paging page size

Enter the number of elements that can display on a page before adding multiple pages.

Comment page size

Enter the number of comments that can display on a page before adding multiple comment pages.

Likes page size

Enter the number of likes that can display on a page before adding multiple likes pages.

Avatar-small width (px)

Enter the size of a user's small personal avatar that displays next to content (such as comments) that they create in your Experience Manager.

Avatar-large width (px)

Enter the size of a user's personal large avatar that displays in the user's account and other places.

Thumbnail Size (px)

Enter the maximum pixel size that a thumbnail image can appear in the Experience Manager.

Image size (px)

Enter the maximum pixel size that an image can appear in the Experience Manager.

Image quality (compression)

Enter the quality level of the image that can appear.

Teaser length

Enter the number of characters that a teaser can have.

Token expiration (Hrs)

Enter the number of hours a token can remain active.

Invite Token Expiration (Hrs)

Enter the number of hours the forgot password token will be valid for.

Remember me Expiration (Hrs)

Enter the number of hours the Remember me token will be valid for.

Voice Session Expiration (Hrs)

Enter the number of hours the Voice Session will be valid for.

Allowed Domains

You can "whitelist" domains, meaning only users from specified domains have access to your Experience Manager. You must also enable Validate Domain on Signup to activate the whitelist. If no domain is specified, all domains have access.

Validate Domain on Signup

You can "whitelist" file types that can be uploaded to your Experience Manager. For example, click on + Tag and enter .mp4 to allow MP4 video files to be uploaded.

Pass Phrase

 

Adaptive Card Host config

You can define common styles such as font family, font sizes, default spacing, and so on to all your adaptive cards within the environment. More information at

Chatbot Custom CSS

Use a cascading style sheet (CSS) to define the appearance of your chatbot.

Chatbot Custom JS

Use JavaScript to define the appearance of your chatbot.

Security Settings

Customize the security of your users in the Experience manager by setting the number of days of account inactivity for password expiry, for each of the personas individually.

  • The default age for password expiry is set to 60 and the maximum value it can take is 9999.

  • The default persona is set as Admin

Expiration

If a user, of any persona type, logs in after the “Number of days” mentioned under Expiration, the system will prompt a change password screen to the user.

Changing the password on this screen is optional. But we highly recommend changing the password, when prompted.

Inactivity

If the user, of any persona type, is inactive for the “Number of days” mentioned under Inactivity, then the system will lock the user’s account.

If the user tries to log in after the "Number of days" then the system will prompt the error "Your account has been locked due to inactivity in the past # days" in the login screen.

To unlock the user account, the user should click on Forget Password in the login page. This will open a window asking for the user's email ID to send a reset password link, the user can reset their password using this link.

Social Login

Set up access from Facebook or Twitter.

The parameters are similar for Facebook and Twitter:

  • Success Redirect. Enter the URL that the user sees when logging into your Experience Manager through Facebook or Twitter.

  • Failed Redirect. Enter the URL that the user sees when the login fails, such as a Try again screen.

  • Client ID. Enter the Facebook or Twitter Client ID.

  • Client Secret. Enter the Facebook or Twitter secret.

  • Callback URL. Enter the callback URL here.

  • OAuth URL. Enter the OAuth URL here.

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