Create a Dialogflow Agent

There are two agent types available in Dialogflow:

CX Agent

This is an advanced agent type that is suitable for large or very complex agents. Flows and pages are the building blocks of conversation design, and state handlers are used to control conversation paths. The CX agent type is summarized in Dialogflow CX basics.

More information at https://cloud.google.com/dialogflow/cx/docs/basics

1. Sign in to https://dialogflow.cloud.google.com/cx/projects using the Google Enterprise account/ Google Cloud Platform GCP account.

2. There will be a prompt to select a Project. Please choose one or create a new Project using the New Project button. In the latter case, the user will be redirected to https://console.cloud.google.com/projectcreate. Please set the Project name and Location.

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3. Next, using the Locations filter you can filter the Agents available.

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4. We can choose the Agent available from the listing screen or create a new agent using the Create Agent button. Select the Location and set a Display name and click Create.

    

ES Agent

This is the standard agent type that is suitable for small to medium and simple to moderately complex agents. Intents are the building blocks of conversation design, and contexts are used to control conversation paths. The ES agent type is summarized in Dialogflow ES basics.

More info at https://cloud.google.com/dialogflow#all-features

If you have not configured dialog flow in your Google account, go to https://console.dialogflow.com/api-client/#/login or click Log into the Google dialog flow.

1. Sign in with your Google account.

2. Click Create Agent.

3. Enter an Agent name. (Agent name cannot contain spaces).

4. Select your Default Language and Default Time Zone and click Create.

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