How to setup Answers v2 in Experience Designer?

Owned by Bharathi Manohar (Unlicensed)
Last updated: Dec 29, 2021
2 min read

This document will help in implementing Answers v2 in Experience Designer.

Prerequisites

Experience Designer

  1. Log into the Experience Designer in Experience Manager> Develop> Experience Designer.

  2. Import the below sample flow code in Experience designer.

[{"id":"99fa810c.329a1","type":"answers-vnext","z":"ee4ae15d.b1088","kbId":"61c3fdd8cd380d0071872df2","kbName":"Answer KB","rootType":"ancestor","endsession":false,"skillConfig":"22d30497.f9bafc","x":420,"y":140,"wires":[["70d4e650.1e7928"]]},{"id":"cee9ebf4.2f9778","type":"alexa-http kgraphgroupintent","z":"ee4ae15d.b1088","name":"","graphId":"61c3fdd8cd380d0071872df2","kb":"","version":"v2","graphName":"Answer KB","graphToken":"vhaxfr","state":"","skillConfig":"22d30497.f9bafc","x":170,"y":140,"wires":[["99fa810c.329a1"]]},{"id":"70d4e650.1e7928","type":"alexa-say","z":"ee4ae15d.b1088","name":"","saytext":"<p>{{msg.payload.multiagent.voice.sayText}}</p>","reprompttext":"","chatText":"","chatRePrompt":"","screenShortTitle":"","screenLongTitle":"","screenBody":"","screenSmallImage":"","screenLargeImage":"","ablabel":"","endsession":false,"lastIntent":"","requireLastIntent":false,"buttons":"{\"type\":\"\",\"name\":\"\",\"choices\":[]}","exporttext":"{\n \"voice\": {\n \"sayText\": \"<p>{{msg.payload.multiagent.voice.sayText}}</p>\",\n \"rePrompt\": \"\"\n },\n \"chat\": {\n \"chatText\": \"\",\n \"rePrompt\": \"\"\n },\n \"screen\": {\n \"shortTitle\": \"renderedShortTitle\",\n \"longTitle\": \"renderedLongTitle\",\n \"body\": \"\",\n \"smallImage\": \"renderedSmallImage\",\n \"largeImage\": \"renderedLargeImage\"\n },\n \"buttons\": {\n \"type\": \"buttonObj.type\",\n \"name\": \"buttonObj.name\",\n \"choices\": \"buttonObj.choices\"\n }\n}","disableAnyState":false,"x":670,"y":140,"wires":[["860f0670.de9a88"]]},{"id":"860f0670.de9a88","type":"alexa-http response","z":"ee4ae15d.b1088","name":"","x":890,"y":140,"wires":[]},{"id":"bd2b9498.22f428","type":"alexa-http intent","z":"ee4ae15d.b1088","name":"","skillConfig":"22d30497.f9bafc","url":"/alexa_test","intent":"Labelvhaxfr","lastIntent":"","x":170,"y":180,"wires":[["99fa810c.329a1"]]},{"id":"22d30497.f9bafc","type":"alexa-skill-config","skillname":"Answer vNext","projectId":"61c3fd65cd380d0071872d92","intents":"[]","skillstate":"fromsession, useSymptomChecker, escalation,help,emergency,whyhelpmessage,scheduleride,Januvia,medication,callorcomeby,survey2,glucose,faqquestion,flow,reminder,DailySurveyInProgress,HeadacheSurveyInProgress,MonthlySurveyInProgress,FeedbackSurveyInProgress,AllReportsDone,AskedForChangeResponse,AskedForChangeTwice,MigraineTrackerQuestions1,MigraineTrackerQuestions2,MigraineTrackerQuestions3,StudyQuestions1,StudyQuestions2,StudyQuestions3,Help1,Help2,Help3,AskedForHeadacheStart,AskedForHeadacheStartYesterday,AskedForHeadacheStartTime,AskedForHeadacheEndTime,AskedForHeadacheTimeCorrectness,AskedForHeadacheChangeStartTime,AskedForHeadacheEndDate,InvalidHeadacheTime,AskedForContinuePartial,MaxRecognitionError,ServicePhoneNumber,ConfirmGoHome,ConfirmStop,ConfirmPause,ConfirmCancel,FORTESTING,testState,TreatmentSurgery,CheckUser,fromSession,password,plateletsFlow,chooseLocation,cancelAppointment,PlateletsChangeOption,MedicalHemochromatosis,changeappointmentList,MedicalHeart,LifestyleSTD,setDateOrTimeIntent,FAQ,setTimelanding,setDatelanding,flowManager,Reminder,sanity,flowStudio, resumePrompt,FlowStudio, fromsession, mayoKB, orbitaKB, askAnother, afterAssessment, phonePrompt, awaitingPhone, confirmPhone, finalPhonePrompt, inChunkedAnswer, appointmentPhonePrompt, test, Reminder, sanity,flow_stud,survey,flowState, reminder, CheckUser, fromSession, plateletsFlow, cancelAppointment, MedicalHeart, FAQ, flowManager, HeadacheSurveyInProgress, MonthlySurveyInProgress, FeedbackSurveyInProgress, AllReportsDone, AskedForChangeResponse, AskedForChangeTwice, MigraineTrackerQuestions1, MigraineTrackerQuestions2, MigraineTrackerQuestions3, StudyQuestions1, StudyQuestions2, StudyQuestions3, Help1, Help2, Help3, AskedForHeadacheStart, AskedForHeadacheStartYesterday, AskedForHeadacheStartTime, AskedForHeadacheEndTime, AskedForHeadacheTimeCorrectness, AskedForHeadacheChangeStartTime, AskedForHeadacheEndDate, InvalidHeadacheTime, AskedForContinuePartial, MaxRecognitionError, ServicePhoneNumber, ConfirmGoHome, ConfirmStop, ConfirmPause, ConfirmCancel, flow_stud,pain,taskContinue,selectCaregiver,Introduction,checkGoingOutStatetwo,CaregiverMessageRequestState"},{"id":"slots","type":"slots","z":"","slots":[]}]

Sample flow:

Answer group Intent node configuration

  • Select the Answers v2 KB in the group intent node.

Answers v2 Manager node configuration

  • Select the Answers v2 KB in this node. Next, choose the root type between Ancestor and Parent.

More information on Root types is here https://orbita.atlassian.net/wiki/spaces/OCS/pages/2087288839/Answers+v2+Manager+node#Answers-v2-Manager-node-properties

Intent node configuration

  • Choose the corresponding autogenerated Label Intent of the KB. (The system creates an autogenerated Intent associated with the KB).

The output will be available in this property - msg.payload.multiagent.voice.sayText

Please do the respective configurations for deploying the agents and trigger the bot by giving any Primary question or variations as the utterance.

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