GA Release - October 2019

The list below represents the features, updates, and fixes included in the Orbita Voice GA Release for October 2019.

Answers

  • Admin users can rename or remove a Relationship after you created it and the changes to the Relationships are reflected in the interrogative.

  • Content Authors can view and add synonyms to the selected Topics/Relationships in the New Fact screen.

  • Content Authors can search the content in Interrogative, Topics, and Relationships listing screens of Orbita Answers.

  • Added a drop-down list in the Add Interrogative and Related Topics screen, to select the default Relationships and Topics respectively.

  • Admin users can map multiple topics to the same fact.

  • Content Authors can create, edit, and delete utterances in the New Fact screen.

  • Content Authors can view the test execution history for the utterances added in the New Fact screen. The last executed test result will be displayed in the Utterance tab. (if available). See 

If you are using the utterance automation testing for the first time, you must logout and login to your Alexa account and then Rebuild the skill.

Experience Manager

  • In the Intent Detail screen, admin users can choose the NLP using checkboxes. During the deployment, based on the NLP selected, the intent is deployed only to that provider.

  • While adding utterances, Orbita allows all the characters that Alexa and Google allow. The characters that are not supported by either provider are stripped while publishing the interaction model.

  • Orbita extends its support to Dialogflow Events, in the Intent page.

  • When the audio property is set to false in the Bot-in-Parser, the native audio will not generate audio, even if Google is not generating audio.

  • The session object sent to the client is made available in the subsequent request payloads.               

  • Minor changes were made to the Chatbot UI. The user can navigate the chatbot using keyboard navigation keys.

  • When a chatbot user loses internet connectivity, the chatbot displays a status message. For more info, see 

  • A new input type is introduced in Flowstudio, allowing users to input text that skips NLP. See 

  • Introduced Reminder directive which will let the admin user send a prompt reply if the user does not reply for a predefined time. See 

  • To accommodate annotations in Orbita, the project export JSON has changed. The sample format is as follows.

{ "orbitaIntents" : { "intents": [ { "name" : "HelloWorld", "type" : "custom", "prompts" : { "confirm" : [] }, "samples" : [ "hello", "hello world" ], "slots" : [] }, { "name" : "customIntent", "type" : "custom", "prompts" : { "confirm" : [] }, "samples" : [ "{slot}" ], "slots" : [ { "name" : "slot", "type" : "Slot_new", "prompts" : { "elicit" : [], "confirm" : [] }, "samples": [] } ] } ], "list" : [ { "name" : "Slot_new", "type" : "slot", "items" : [ { "value" : "new", "type" : "string", "synonyms" : [] } ] } ] } }

Experience Designer

  • While using Answers node in Experience Designer, the payload contains the following properties, which in turn contain all the related topics and relationships associated with the topic invoked.

    • payload.orbita.answers.data.relatedTopic

    • payload.orbita.answers.data.relationships

  • In the next release, Orbita will deprecate the express.analytics.** in Insights. Please use express.voiceAnalytics instead.

  • Added a property session in the chatbot response which holds the object msg.payload.session from the bot provider response payload.

General Improvements

  • In Answers, the dictionary icon is removed from the Relationships listing page.

  • In Answers, the Cancel button in the Alert dialog box while creating new topics in the New Fact screen works as expected.

  • In Answers, the contents of a CSV file are copied to Answers as expected and the corresponding facts are triggered when the Topics/Relationships are invoked.

  • In Answers, the content is retained even after you switch tabs in the New Fact screen.

  • In Answers, you can now search for Topics, Relationships, and Interrogative and facts that contain special characters.

  • In Answers, the list of topics is displayed when redirected to the Topics page.

  • Any edits to the permission settings are saved and retained now.

Engineering Notes

For additional technical information, see the Engineering Notes for each of the builds included in the October 2019 GA Release.