Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 12 Next »

GA Release - 4.0.100 - February 2022

The list below represents the features, updates, and fixes included in the Orbita Voice GA Release for February 2022.

Core Product Modules

Experience Manager

Answers v2

  • The design for locking a question is updated to show the User details.

  • The Answers v2 KB can now export Labels along with the KB data. The Questions Sheet will have KB data and its relevant Labels. The Labels Sheet will have all the Labels in the project. Going forward, the export and import of data will use .xlsx format only.

  • The .xlsx file structure is explained here.

    • When we import a KB using a new custom schema, rather than its original type, we will only import the data for the properties that are common. Other new properties will be ignored in the target location during import.

    • When we create a KB using a custom schema, the user-defined properties will be exported in customData.propertyName column. For example, If we have the property firstName in the custom schema, the exported Excel header will be customData.firstName

Primary Question

Question Variation

Voice Answer

Text/Chat Answer

Answer Screen

Labels

Guid

customData. propertyName

  • The Search functionality inside a KB is extended to search using the Labels, the data in Voice/ Text/ Screen/ Buttons, Question variations, Intent ID and the content ID.

Flow Studio

  • Hide Message Bubble- This option is available only for Text box input type in a Single Input control. Check this checkbox if you need to hide the Single input control in the chatbot. By default it is unchecked. This overrides all the other options in the Text box input type ie. Hidden, Single line, and Multiline.

This helps when using an adaptive card. This option lets the bot pause and get the input from the User, which otherwise does not happen. More info in https://orbita.atlassian.net/wiki/spaces/OCS/pages/1659830303/3.3.9+Flow+Studio+Controls#Single-Input

  • The formatting of the date and phone number input type while getting inputs from the User in a chatbot is made better now.

For example, the user typing in 9876543210 will be formatted as +1 (987) 654-3210

For dates, when the user inputs as February 9 2022, the bot formats it to 02/09/2022

  • Newly introduced an option called “Enable continuation of flow after completion“ in the Link flow control. This will allow users to jump between flows. More information in https://orbita.atlassian.net/wiki/spaces/OCS/pages/1659830303/3.3.9+Flow+Studio+Controls#Link-flow

  • One Output pin- This new option is in the Choose One and Yes/No control> Choice tab. The new option, One Output pin will render only one output pin from the control in the flow studio canvas rather than showing output pins equivalent to the number of choices. By default, One output pin per option will be selected.

  • Previously on loading the flow studio listing page, the sorting was not working correctly. This is handled now.

  • The Agent control in the flow studio now supports Answers V2 KB. After choosing the v2 KB, we should choose the Primary question. In case we have v1 KB in the project, we will be able to choose the v1 KB in the Select Answers dropdown itself.

Chatbot Settings

  • While upgrading the platform to v4.0.100, other existing copies of the ‘Default’ bot settings of v4.0.98 if present, will be renamed as 'Default legacy'.

  • Except for the Template code in the Default bot settings, other header sections are made editable.

  • Previously when copying the Default chatbot settings, the Header content was not copied. This is handled now.

  • For Chatbot Settings, there are a few changes done as part of v4.0.98 Patch updates. Please refer to them here https://orbita.atlassian.net/wiki/spaces/OCS/pages/2143092942/GA+Release+-+4.0.98#Chatbot-Settings The changes are available in v4.0.100 as well. Please refer to them.

Package Solutions

  • Auto indexing of content will happen when installing the Solution packages. Earlier this indexing process was done manually post the installation.

Experience Designer

Chatbot v3

  • For chatbot v3, there are a few changes done as v4.0.98 patch updates. The changes are available in v4.0.100 as well. Please refer to them. https://orbita.atlassian.net/wiki/spaces/OCS/pages/2143092942/GA+Release+-+4.0.98#Chatbot-V3

  • Now by using the property send_advance_message, we can pass different Value and Text data in the hook function. A simple use case will be in a Button action where the display text and the value passed to the backend can be different now. Similar to the submitQuery property in v2 bot.

Sample code snippet

self.parent.OrbitaChatBotV3.hook('send_advance_message', `You chose an appointment for ${WEEKDAYS[formattedDate.getDay()]} ${MONTHS[formattedDate.getMonth()]} ${formattedDate.getDate()}, ${formattedDate.getFullYear()} at ${selectedTime}`, null, {
        date: selectedDate,
        time: selectedTime,
        timezone: timezone
    });

  • The Go back feature is implemented for the flow studio controls, Adaptive Card, Carousel, Card list, and the HTML Directive. To know more on setting the Go back feature refer this - How to enable go back feature in flow studio

Release 4.0.100

  • Build number: 4.0.100

  • No labels