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The Answers v2 KB can now export Labels along with the KB data. The Questions Sheet will have KB data and its relevant Labels. The Labels Sheet will have all the Labels in the project. Going forward, the export and the Questions Sheet will have KB data and relevant Labels.
import of data will use .xlsx format only.
The .xlsx file structure is explained here.
When we import a KB using a new custom schema, rather than its original type, we will only import the data for the properties that are common. Other new properties will be ignored in the target location during import.
When we create a KB using a custom schema, the user-defined properties will be exported in
customData.propertyName
column. For example, If we have the propertyfirstName
in the custom schema, the exported Excel header will becustomData.firstName
Primary Question | Question Variation | Voice Answer | Text/Chat Answer | Answer Screen | Labels | Guid | customData. propertyName |
The Search functionality inside a KB is extended to search using the Labels, the data in Voice/ Text/ Screen/ Buttons, Question variations, Intent ID and the content ID.
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Newly introduced an option called “Enable continuation of flow after completion“ in the Link flow control. This will allow users to jump between flows. More information in https://orbita.atlassian.net/wiki/spaces/OCS/pages/1659830303/3.3.9+Flow+Studio+Controls#Link-flow
In Choose One control> Choices, we have added the capability to add None of the above as a button option.One Output pin- This new option is in the Choose One and Yes/No control> Choice tab. The new option, One Output pin will render only one output pin from the control in the flow studio canvas rather than showing output pins equivalent to the number of choices. By default, One output pin per option will be selected.
Previously on loading the flow studio listing page, the sorting was not working correctly. This is handled now.
The Agent control in the flow studio now supports Answers V2 KB. After choosing the v2 KB, we should choose the Primary question. In case we have v1 KB in the project, we will be able to choose the v1 KB in the Select Answers dropdown itself.
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While upgrading the platform to v4.0.100, other existing copies of the ‘Default’ bot settings of v4.0.98 if present, will be renamed as 'Default legacy'.
Except for the Template code in the Default bot settings, other header sections are made editable.
Previously when copying the Default chatbot settings, the Header content was not copied. This is handled now.
For Chatbot Settings, there are a few changes done as part of v4.0.98 Patch updates. Please refer to them here https://orbita.atlassian.net/wiki/spaces/OCS/pages/2143092942/GA+Release+-+4.0.98#Chatbot-Settings The changes are available in v4.0.100 as well. Please refer to them.
Package Solutions
Auto indexing of content will happen when installing the Solution packages. Earlier this indexing process was done manually post the installation.
Experience Designer
Chatbot v3
For chatbot v3, there are a few changes done as v4.0.98 patch updates. The changes are available in v4.0.100 as well. Please refer to them. https://orbita.atlassian.net/wiki/spaces/OCS/pages/2143092942/GA+Release+-+4.0.98#Chatbot-V3
Now by using the property
send_advance_message
, we can pass different Value and Text data in the hook function. A simple use case will be in a Button action where the display text and the value passed to the backend can be different now. Similar to thesubmitQuery
property in v2 bot.
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Code Block |
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self.parent.OrbitaChatBotV3.hook('send_advance_message', `You chose an appointment for ${WEEKDAYS[formattedDate.getDay()]} ${MONTHS[formattedDate.getMonth()]} ${formattedDate.getDate()}, ${formattedDate.getFullYear()} at ${selectedTime}`, null, { date: selectedDate, time: selectedTime, timezone: timezone }); |
Package Solutions
Auto indexing of content will happen when installing the Solution packages. Earlier this indexing process was done manually post the installation.The Go back feature is implemented for the flow studio controls, Adaptive Card, Carousel, Card list, and the HTML Directive. To know more on setting the Go back feature refer this - How to enable go back feature in flow studio
Release 4.0.100
Build number: 4.0.100