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This document helps you configure the chatbot in your favourite language.

Refer Language Support in Orbita Chatbot to change the label text of the chatbot.

Google Dialogflow

New Agent

  1. Create an Agent in Dialogflow. See, How to Create an agent.

  2. Name the Agent and select a default language from the dropdown.

Existing Agent

For an existing Agent you can add languages by clicking on the (plus) icon under the gear icon.

In the languages tab, select a language from the dropdown to add it to your agent.

You can see the list of languages added to an Agent under the Agent name in the side menu.

Experience Designer

You can change the output voice settings of your voice agent by changing the properties in the Experience Designer > Bot Manager flow> Bot Provider V2 node > Text To Speech Config.

You can use "languageCode": "es-ES" and "ssmlGender": "FEMALE" properties for Spanish(Female voice).

To be more specific, use "name": "es-ES-Wavenet-B" Spanish(Male) to use Standard or Wavenet voices. https://cloud.google.com/text-to-speech/docs/voices

Using the "name": "es-ES-Wavenet-B" will override the languageCode and ssmlGender properties.

Property

Description

"languageCode": "en-US"

You can select the language accent in which you want the output voice using this property.

You can choose from the below:

Arabic — ar-XA, Bengali (India) — bn-IN, Chinese (Hong Kong) — yue-HK, Czech (Czech Republic) — cs-CZ, Danish (Denmark) — da-DK, Dutch (Netherlands) — nl-NL, English (Australia) — en-AU, English (India) — en-IN, English (UK) — en-GB, English (US) — en-US, Filipino (Philippines) — fil-PH, Finnish (Finland) — fi-FI, French (Canada) — fr-CA, French (France) — fr-FR, German (Germany) — de-DE, Greek (Greece) — el-GR, Gujarati (India) — gu-IN, Hindi (India) — hi-IN, Hungarian (Hungary) — hu-HU, Indonesian (Indonesia) — id-ID, Italian (Italy) — it-IT, Japanese (Japan) — ja-JP, Kannada (India) — kn-IN, Korean (South Korea) — ko-KR, Malayalam (India) — ml-IN, Mandarin Chinese — cmn-CN, Mandarin Chinese (Taiwan) — cmn-TW, Norwegian (Norway) — nb-NO, Polish (Poland) — pl-PL, Portuguese (Brazil) — pt-BR, Portuguese (Portugal) — pt-PT, Romanian (Romania) — ro-RO, Russian (Russia) — ru-RU, Slovak (Slovakia) — sk-SK, Spanish (Spain) — es-ES, Swedish (Sweden) — sv-SE, Tamil (India) — ta-IN, Telugu (India) — te-IN, Thai (Thailand) — th-TH, Turkish (Turkey) — tr-TR, Ukrainian (Ukraine) — uk-UA, Vietnamese (Vietnam) — vi-VN.

"ssmlGender": "FEMALE"

You can also choose the gender for the voice output.

You can choose from FEMALE and MALE.

"name": "en-US-Wavenet-G"

You can try out different variations on how the voice output can be with this property.
Please refer to Google documentation on voices

This property will override the language and ssmlGender properties.

"audioEncoding": "MP3"

You can choose the audio encoding of your choice from the below mentioned.

  1. LINEAR16 - Uncompressed 16-bit signed little-endian samples (Linear PCM).

  2. MP3 - MP3 audio.

  3. OGG_OPUS - Opus encoded audio wrapped in an ogg container.

Experience Manager

Go to Side Navigation menu > Develop > Deployment > Goggle Tab

Select your Agent and Language from the dropdown.

The language selected in the Deployment screen should be added prior in the Dialogflow agent.

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