The list below represents the features, updates, and fixes included in the Orbita Voice GA Release for January 2022.
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Core Product Modules
Experience Manager
Answers v2
We have the option to migrate the Answers v1 knowledge base to Answers v2. The two versions can be accessed from the same Create> Agents> Answers navigation menu. From v4.0.98 release, no new v1 Answer KB can be created. Once all the v1 knowledge bases are migrated, the User will not be able to access v1 anymore.
More on Answers content migration in Answers v2
Google CX Agent deployment
Orbita platform now supports Google CX agent deployment. This is an advanced agent type that is suitable for large or very complex agents. The User has an option to opt for CX agent deployment in the deployment screen during service key upload.
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More details on CX agent deployment in Create a Dialogflow Agent
Insights
Previously when we connect a Flow manager node after the Answers Manager node, the answers data was not available in Insights. Now it will be available in this Insights property -
express.voiceAnalytics.voiceAgent.response.platformAgent.answer
General
The text re-prompt under the Text tab in Multimodal content editors are now removed. This change is done in Experience designer Say node, Flow studio nodes, Orbita Answers, Taxonomy and Content data.
Experience Designer
Nodes
Previously in the Send Email node when editing a project-specific email template the redirection to the Edit email template screen in a new tab was not happening. This is now fixed.
Release 4.0.98
Build number: 4.0.98