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The list below represents the features, updates, and fixes included in the Orbita Voice GA Release for January 2022.

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Table of Content Zone
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Core Product Modules

Experience Manager

Chatbot Settings

Flow Studio

  • Preveen only.

Answers v2

  • Clicking on thr the drop-down ‘Type of Knowledge Base’.

  • When r

Project Import

  • While imp

Calendar

  • Previouslylisting screen. The issue is fixed.

Survey

  • Previously sue occurred when choosing the list & the grid view on the Survey Builder page. It's fixed now.

Lists

  • Previousludio won't have any tags.

Deployment

  • Previously fixed.

Experience Designer

Chatbot v3

  • The

Engage FAQ Hub

Existing users using t

Please refer to the filor make relevant changes in your code if you have custom code.

Adaptive cards for v3 chatbot

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Answers v2

  • We have the option to migrate the Answers v1 knowledge base to Answers v2. The two versions can be accessed from the same Create> Agents> Answers navigation menu. From v4.0.98 release, no new v1 Answer KB can be created. Once all the v1 knowledge bases are migrated, the User will not be able to access v1 anymore.

More on Answers content migration in Answers v2

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Google CX Agent deployment

  • Orbita platform now supports Google CX agent deployment. This is an advanced agent type that is suitable for large or very complex agents. The User has an option to opt for CX agent deployment in the deployment screen during service key upload.

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More details on CX agent deployment in Create a Dialogflow Agent

Insights

  • Previously when we connect a Flow manager node after the Answers Manager node, the answers data was not available in Insights. Now it will be available in this Insights property - express.voiceAnalytics.voiceAgent.response.platformAgent.answer

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General

  • The text re-prompt under the Text tab in Multimodal content editors are now removed. This change is done in Experience designer Say node, Flow studio nodes, Orbita Answers, Taxonomy and Content data.

Experience Designer

Nodes

  • Previously in the Send Email node when editing a project-specific email template the redirection to the Edit email template screen in a new tab was not happening. This is now fixed.

Release 4.0.98

  • Build number: 4.0.98