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What is Flow Studio?

Orbita Flow Studio is a "no-code" way to build conversational experiences. It is an intuitive, graphical studio with a flowchart-like interface for creating rich, conversational applications. With Orbita Flow Studio’s low-code environment, anyone can quickly build powerful voice and chatbot applications using ready-made controls and pre-built templates. Orbita Flow adds to Orbita’s already rich set of tools for accelerating the creation of voice and chatbot-powered healthcare applications.

Flow Studio reduces bottlenecks and lets designers and content authors create and manage conversational applications through its intuitive drag-and-drop visual editor. The Flow Studio visual application builder was created with these intermediate users in mind and requires no development expertise.

When should you use Flow Studio?

• Any time you are building decision tree style conversational dialogs. Situations, where this might be the case, include, defining assessments, modeling care protocols, and in general, needing to define deterministic logic to handle the conversational flow.

• If you are trying to manage a conversational state, you should use Flow Studio

In contrast, Experience Designer should be used when needing to integrate with third-party systems, write functions, or extend the base capabilities of Flow Studio.

Both systems, Flow Studio, and Experience Designer work together. Flow Studio is used to define the conversational decision trees. Experience Designer hosts the execution. From a programming standpoint, this is similar to the separation of data and code. Flow Studio allows you to define the business logic as data, while Experience Designer hosts the execution of the logic. The Experience Designer can intercept a user intent and switch flows that are being executed.

Getting started

1. Login to Experience Manager

2. Select a project.

3. From the project side navigation menu, select Create > Agents > Flow Studio.

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Video Content

https://cdn.orbita.cloud/assets/orbita/flowstudio/introductiontoflowstudio.mp4

Video Key Messages

• Flow Studio is a no-code, drag and drop tool that is used by a business user to design and build conversational decision trees

• Learn how to create new flows using nodes and the functions of most commonly-used nodes

• See an in-depth example of an advanced flow that is looking for the air quality assessment

Useful Links

http://orbita.ai

Flow Studio Technical Training

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