Answers vNext is an upgrade to the existing Answers module. You can use the knowledgebases created in the Answers vNext in the Experience Designer using the Answers v2 Manager node.
The following image provides a basic flow that uses the Answers v2Manager node.
Answers v2 Manager node properties
Answers v2 Manager node acts as a bridge between the Orbita Answers vNext knowledgebase and the Experience Designer.
Field | Description |
|---|---|
Project | Non editable field which auto-populates the current project |
KB | Lets you choose the knowledgebase from the drop-down. |
Root Type | Fetches the data by parent/ancestor |
End Session | End session flag |
You can see the output at msg.payload.multiagent.voice.sayText