Main menu
The Main menu can be accessed anytime during the conversation in the chatbot by clicking on the Main menu icon on the chat input box.
Chatbot v1
Chatbot v2
Click on the Main menu icon to open the menu items.
Chatbot v1
Chatbot v2
To change the menu items, navigate to Project side menu > Develop > Chatbot settings > Settings tab.
Add the below code in the appSettings property.
"directive": [
{
"type": "mainmenu",
"title": "Menu options",
"buttons": [
{
"text": "Schedule an Appointment",
"value": "Schedule an Appointment"
},
{
"text": "Access Same-Day Care",
"value": "Access Same-Day Care"
},
{
"text": "Find a Provider",
"value": "find a provider"
},
{
"text": "Frequently Asked Questions",
"value": "help"
}
]
}
]
Properties used for Main menu directive
Property | Description |
|---|---|
| The type property should be set “mainmenu” |
| The Title for the directive. Not displayed in the UI. |
| You can give custom html content here to be displayed on the top of the main menu screen such as the icon and custom text in the screenshots below. |
| Each button in the buttons object contains the text and value properties of the button.
|
Chatbot v1
Chatbot v2
