Problem
The chatbot is not working after connecting with Dialogflow.
The chatbot doesn't respond after Publish/deployment.
Troubleshooting
The step by step guide to troubleshoot this issue is given below.
If successfully connected to Dialogflow but unable to launch the chatbot, deploying a flow in the Experience Designer will help. (Move a node and click the deploy button in the Experience Designer to do a dummy deployment.)
If you are logged in the chatbot, log out and log in again. The token might have expired due to inactivity and re-logging in will refresh the token.
If you see [Objec, Object] error under the Bot Provider V2 node, publish the interaction model to Google Dialogflow.
If you see Webhook Call failed under the Bot Provider V2 node, there can be two causes for this error.
In Experience Designer, the flow is incomplete. Please ensure that each flow output reaches the respective response nodes.
In Dialogflow, the webhook is not enabled for that intent.
Still not resolved?
Raise a support request or contact support@orbita.ai