What is Orbita Outreach?
The Orbita Outreach is a core product module that helps organizations deploy intelligent virtual assistants that proactively communicate appointment requests, reminders, confirmations, assessments, tasks, and more.
Utilizing A.I.-led cascading communication campaigns, this functionality leverages multiple channels including SMS, email, and IVR to successfully reach patients.
Why should I use Orbita Outreach?
To allow for simpler configurations and setup for Outreach
To improve time to value for the end-user
Effectively reach patients on the device/modality of their choice to
Improve patient access to healthcare and treatment information/services in their moment of need
Improve patient engagement with information and services (ie. scheduling, symptom triage, etc)
Improve patient adherence
Increase program enrollment
What does Orbita Outreach consist of?
Outreach Blueprints
Outreach Blueprints provide organizations and internal resources with the ability to create and manage the blueprints that are offered when creating an Outreach Program.
The blueprints will control the elements/fields that are displayed within the UI of Outreach Manager under the content of each channel type.
These blueprints will allow for flexibility in configuration while also introducing reusability to the platform.
Outreach Manager
Outreach Manager provides organizations and internal resources with the ability to create custom or select from pre-built outreach blueprints where virtual assistants proactively engage with end-users via messages, reminders, confirmations, assessments, tasks, and more.
Within Outreach Manager, a user can add and edit the content per channel, population segment, language, etc.