The list below represents the features, updates, and fixes included in the Orbita Voice GA Release for October 2021.

New

Chatbot V3

• Introducing Chatbot V3, an extension to the existing chatbot with explicit control to almost all the elements of the chatbot so that you can design the chatbot interface (chatbot user and chatbot admin).
  Refer Chatbot V3

Experience Modules

Answers vNext ^Beta

• In the Q&A detail page, the placeholder text on the search bar is changed from Search to Search for Primary Question
  

  

• Deleting the Answers vNext Knowledgebase will remove all the associated data such as Questions, Intents, Lists, Labels, Answers_defaults ( multimodal data).

• You can now export/import the Answers vNext KB in .csv format from the Advanced tab. Refer, How do I create a .csv file for Answers vNext?

Core Platform

Chatbot

• As a chatbot user, you can now minimize the docked view chatbot in any mobile device.
  The minimize button is on the top right corner of the chatbot as shown in the screenshot below.
  

  

General Improvements

• In Answers vNext > Q&A detail page. Previously, after deleting the KB, when you enter the same question from the deleted KB into the question variation field of another KB, an error "Duplicate message" is displayed. This is now fixed.

• In Answers vNext > Advanced Tab. Previously, after you upload the file, the "Upload" button is disabled. Now, after you upload the file the ‘Upload’ button will be enabled.

• In Answers vNext > KB Listing Screen > Answers tool tip, clicking on Show missing Answers will navigate you to the Answers listing Page.
  Previously, when you navigate back to the KB Listing Screen, the sort functionality is not working as expected. Now, when you navigate back to the KB Listing Screen, the system remembers the previous sorting.

• Previously in Answers vNext > Organize tab, the search functionality is not working as expected. Now it is fixed.

• In Answers vNext > Organize tab, the nested child questions will have an organize icon on the build tab as shown on the screenshot below.
  Previously, the organize icon is shown against the parent questions on the build tab. Now, the organize icon is shown against the child questions on the build tab.

• Previously, in Answers vNext > Advanced Tab, when you upload a .csv file with wrong format, a new KB is created. Now, when you upload a .csv file with wrong format, the system will display “504 error”.

• Previously, in Answers vNext, even when all the Questions and Answers are filled, after reorganizing the questions under Organize Tab, the Answers icon on the Build tab shows 0 answers entered. Now, the Answers icon will reflect the number of Answers that corresponds to the changes done on the Organize tab.

• Previously, in Answers vNext, the system failed to import a .csv file that contains guid. Now, while importing, if the guid is present, the system will update the contents of the corresponding questions and if the guid is not present, the system will create a new primary question.

• Previously, in Answers vNext > Advanced Tab, the search functionality is not working as expected. Now, this is fixed.

• In Answers vNext > Build tab, Previously, when the filter is opened, the pagination is reset. Now, the pagination will reflect the page, you are in, before opening the filter.
  

  

• Previously, in Answers vNext > Advanced tab > Settings, Enable Feedback toggle button and the Alexa and Google checkboxes are always turned on while navigating through the KB > vertical ellipses button > Advance Settings. Now, the systems remembers all the Settings options irrespective of how you navigate to the page.

• Previously, you can rename a project with another existing project’s name. This caused some unwanted consequences such as disappearing of Experience Designer flows of a project. Now, you will not be able to rename a project with an existing project name.

• Previously, when the user clicks on the three dot menu takes him/her into the corresponding item page. Now, clicking on the three dot menu will open the drop down menu and clicking on the edit from the drop down menu will navigate the user to the corresponding item page.

• Previously, when the user tries to update the project details, an error the "project name" is already exists is shown to the user. Now, the user can successfully update the project details without any errors (provided the project name is not duplicated).

• Previously, email address input is matched with sys.person slot instead of sys.email slot. To avoid this conflict, the slot sys.person is changed to sys.given_name. Now, the email address input is matched with sys.email slot as expected.

• Previously, in Safari browsers, when you open the detailed view of the carousel by clicking on the carousel item, the Title view bar is not in its original position. Now, this is fixed.