“Find a Doctor” is Orbita’s latest offering which lets your customers enquire the bot about doctor’s availability, booking an appointment, finding Hospital’s location, and many more.
This article describes the steps to set up the Find a Doctor feature in your environment.
Prerequisites
Project_modules.json
Experience_Designer_flows.json
Please contact support@orbita.ai to get the above files.
Import modules
Create a new project.
Copy the code in Project_modules.json and import it to the project.
Check the Select All option and select the Delete all existing project data before importing option before importing.
Refer How to import Project for more information.
Index the content data
Go to the Schema listing page.
Index the schemas named Global data, Providers, and Facilities.
In each schema page, click on the upload icon to index the documents. Example screenshot is given below.
Refer Indexing content data for more information.
Import flows
Go to Experience Designer.
Copy the code in Experience_Desinger_flows.json and import the flows.
After clicking on Import, select Restore from the Select Skill Dialog box (as shown below) and click on OK button.
Refer How to import Flows in Experience Designer for more information.
Configure Chatbot
Go to the Launch flow.
Copy the endpoint from the Launch node.
Paste it in the URL field of the fulfillment page in your Dialogflow agent.
Configure the service account. (Ignore if you have configured service account for the environment already).
Deploy the flow in Experience Designer.
The default chatbot URL is https://domainname.orbita.cloud:8443/oeapi/findaphysician