There are two agent types available in Dialogflow:
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CX
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Agent
This is an advanced agent type that is suitable for large or very complex agents. Flows and pages are the building blocks of conversation design, and state handlers are used to control conversation paths. The CX agent type is summarized in Dialogflow CX basics.
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Currently, as a Beta version in the Orbita platform the Dialogflow CX agents are not supported by Orbita. |
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agent will support only the DTMF feature from platform version v4.0.98. Chatbot is not supported yet. |
More information at https://cloud.google.com/dialogflow/cx/docs/basics
Sign in to https://dialogflow.cloud.google.com/cx/projects using the Google Enterprise account/ Google Cloud Platform GCP account.
There will be a prompt to select a Project. Please choose one or create a new Project using the New Project button. In the latter case, the user will be redirected to https://console.cloud.google.com/projectcreate. Please set the Project name and Location.
Next, using the Locations filter you can filter the Agents available.
We can choose the Agent available from the listing screen or create a new agent using the Create Agent button. Select the Location and set a Display name and click Create.
ES Agent
This is the standard agent type that is suitable for small to medium and simple to moderately complex agents. Intents are the building blocks of conversation design, and contexts are used to control conversation paths. The ES agent type is summarized in Dialogflow ES basics.
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