A chatbot user can go to the previously answered question by saying utterances such as go back, skip back, and so on which will invoke the Inbuilt Previous Intent.
The Previous Intent is added to the Bypass NLP list of intents so that the utterances such as go back, skip back will notinvoke the free text input event. The Previous Intent is instead used to render the previous question that the user had answered.
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The chatbot user can now revisit the last question, that is already answered, by clicking on the repeat icon next to the answer.
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"goBackPreviousIconUrl": "/chatbot/v2/assets/go-back-arrow.svg" |
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