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  • Top Flows

    • The flows in the project that are triggered the most often by user actions or inputs 

      Image Added

  • Top Intents

    • Top intents triggered by users  

      • An intent determines what a user is trying to accomplish. Within the code, this is how you define your function.  

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  • Display Shape

    • The type of smart speaker being used for voice skills (Hub Round Small, Hub Landscape). When it’s a chatbot or if not detected, it will show “headless”.

  • KB Answers

    • Knowledgebase answers hit The number of times Knowledgebase Answers were accessed