The list below represents the features, updates, and fixes included in the Orbita Voice GA Release for September 2021.
Table of Contents |
---|
New
Answers vNext Beta
The Answers vNext
Status | ||||
---|---|---|---|---|
|
Status | ||||
---|---|---|---|---|
|
Solution Center
The Solution Center is the interface in the Orbita platform where the Business User can install the new or latest version of Orbita’s innovative health care solutions such as Live Agent Escalation, Symptom Triage, Program Registration, etc. with a single click. Refer to the documentation for more details, 4.0 Orbita Solution Center
Program Registration
The Program Registration allows you to collect user information in order to understand the users and better engage with them by sending notifications, reminders, etc. You can access the dashboards that help track program performance, monitor population, and make data-driven decisions to enhance the experience of the users. Refer to the documentation for more details, 4.3 Program Registration Solution
...
Symptom Triage
The Symptoms Symptom Triage solution uses the chatbot to do a preliminary screening of the patients by collecting information about their symptoms and triaging them based on predefined rules. It offers the providers and pharma professionals a safer, efficient, and quick solution that is responsive, easy to use, and with 24/7 availability. Refer to the documentation for more details, 4.4 Symptom Triage Solution
Live Agent Escalation
The Live Agent Escalation solution gives the ability to transfer the conversation to a human agent. Refer to the documentation for more details, 4.2 Live Agent Escalation Solution /wiki/spaces/OCS/pages/1902936065
Core Product Modules
Experience Manager
...