As an admin userUsing Orbita Insights, you might want to monitor can monitor and visualize not only the pre built data but also the custom properties that you created via Orbita Insights. This is now possible using the in the Experience Designer.
This document briefs you on how to create custom properties and use them to visualize in Insights.
Data Collection
As a Voice Experience Developer you can extend the scheme fields under the msg.analytics.attributes.<your_custom_property_name>
for every agent, there will be a separate schema.
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In insights, voiceagent.response.platformAgent.<agent_type>.contextData.<custom_field>
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