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This topic provides information and resources to get started with Orbita .Orbita Experience Manager lets you build, manage, and deploy conversational experiences. Experience Manager lets you You can create an interactive experience between humans and computers using primarily voice communication. The voice interface maps users’ spoken utterances to the intents in your cloud-based service. Contact Orbita to help set up Orbita Experience Manager.
Accessing Orbita
To access Orbita, you need the following:
A Provisioned Instance of Orbita Voice. Contact Orbita.
A URL to Access Orbita Voice. Typically the URL follows the following format:
Code Block https://{company-name}.orbita.cloud:8443/where {company-name} is replaced with the name of your company.
Username & Password. Orbita creates an Administrator username and password when your organization's instance of Orbita Voice is provisioned.
The URL and account information are emailed to you or the primary administrative contact in your organization.
Creating projects
A project defines a conversational experience that you can deploy to one or more devices.
After you log in, the Projects screen appears where you can add a new project or select the project you want to work on.
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To create a new project, click Add a New Project.
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Exporting and importing project data
You can copy the project data from one project to another. From the See All Projects list, open the vertical ellipsis menu that corresponds to the project you want to copy and select Export. An Export Project screen shows the project's JSON coding. Select all the code and click Export to Clipboard.
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Go to the new empty project, open the vertical ellipsis menu that corresponds to the project and select Import. An Import Project screen shows an empty project. Copy the code from the other project into the JSON field and click Import. Click OK in the dialog box that appears to copy the other project contents to the new project.
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Experience Manager features
Open the main menu to access Orbita Experience Manager features.
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When you select a project to work on, the left menu has features for developers and designers.
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Amazon Alexa Developer Account
The trial account is configured to work with Amazon Alexa. Orbita creates an Amazon Developer account for you to simplify the setup process.
When you become more familiar with Orbita Voice, Orbita can help you extend the account for Google and other natural language processors and can configure the account to work with your own Amazon Developer account. For now, when needed, reference the Amazon Developer account information that is emailed to you by Orbita when Orbita Voice is provisioned.
Amazon Developer Account to use on https://developer.amazon.com and https://alexa.amazon.com/
Username: [sandbox]@orbita.cloud
Password: [see the email]
Optional. See How to set up Account Linking if you want to identify a user by using account linking, so you can personalize the experience.
Related Videos
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There are several types of users of Orbita:
Designer. Builds a voice-assisted experience using Experience Manager for end users.
Developer. Creates tools and constructs using the Experience Designer (a development feature of Experience Manager) so that designers can build a customized voice experience. Requires knowledge of coding in JSON.
The following resources will help get you started using Orbita:
Getting Started with Orbita Experience Manager
Shows how to access your Orbita account and start a project.
30% of all Web browsing sessions will be done through voice by 2020. Request a personalized demonstration of Orbita Voice
Defines the terms that voice applications and voice-activated devices use.
Orbita Designer Resources
Experience Manager lets designers customize the voice experience for the end-user.
Getting Started with Orbita Experience Manager
Shows how to access Orbita. It also shows how to create a project, and export and import project data,
Agents
Agents are types of interactions in your voice experience. Orbita has the following types of agents that you can create.
Flow Studio
Orbita Flow is an intuitive, graphical studio with a flowchart-like interface for creating rich, conversational applications. With Orbita Flow’s low-code environment, anyone can quickly build powerful voice and chatbot applications using ready-made controls and pre-built templates. Orbita Flow adds to Orbita’s already rich set of tools for accelerating the creation of voice and chatbot-powered healthcare applications.Create a survey to engage with someone through a voice assistant, or a chatbot for a mobile device or website.
Create one or more calendars and set up appointments and reminders, which Orbita integrates with your voice-assisted experience. For example, you can create a calendar for yourself, for each of the residents in a facility, and another for your work group.
Create a hierarchical tree of information (such as a first-aid taxonomy) that refines topics from general to more and more specific items that relate to a topic.
Create a set of questions that share a common answer. For example, a user may ask: What are the symptoms of diabetes? or What are diabetes symptoms?
Create a chatbot prototype in Experience Manager, and share its URL with clients.
Deployment
Deploying a project makes it available to your client or to the public.
Account linking lets your skill communicate with other smart services. For example, Alexa, turn on the lights or Alexa, tune to channel 726 can cause your skill to interact with the home devices through linking. Similarly, you can link your skill to commercial services. For example, Hey Google, order a pepperoni pizza from Pizza Pizzazz may place the order and bill the credit card or PayPal account the user has.
Amazon Alexa
Google Assistant
Interaction Models
Interaction models define the natural language conversation for the voice-enabled experience.
An intent determines what your user is trying to accomplish.
Utterances are the various ways your users might express the intent. You can have multiple utterances mapped to one intent. Orbita maps users’ spoken utterances to the intents in your cloud-based service.
A slot is a variable in curly brackets { } that helps the voice assistant understand information about the request. For example, whether you ask “Alexa: What is the weather in Boston?” or “Alexa: What is the weather in New York?”, the intent you write is what is the weather in {CityName}?
Orbita for Developers
Schemas
A schema defines content types, dynamic data models, and personas of the people with whom the application interacts. The information is stored and used by applications you create. For example, you can define a schema to track the number of times a user uses a voice application.
Creating and updating schemas
Experience Designer Flows
Experience Designer has a graphical interface that lets you place nodes onto a canvas and link them into a flow to define the user experience.
Creating and Editing Flows
Exporting and importing Experience designer Flows
Copy a flow from one project to another using export and import of flows.
Enabling or disabling flows
Debugging flows
Orbita software development kits (SDK)
SDKs let you programmatically extend the capabilities of Orbita software. You must have coding skills to use this information.
Design experiences that are optimized for the mobile interface.
Design experiences that are optimized for the Web interface.
Each provisioned instance of Orbita offers developers access to a REST API for programmatic access to data management, interaction model management, and more.
Related Videos
Getting Started. Orbita 101: Intents, Slots, and Utterances
Sample project and in context documentation. Example Project Step 1
Using Surveys: Orbita Surveys
Getting Started with Orbita’s APIsCreate, Update Schemas and access the data
Contact Orbita to help set up your Orbita Voice experience.
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