The list below represents the features, updates, and fixes included in the Orbita Voice GA Release for October 2022.
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Release v4.0.116
Build number: 4.0.116-
Core Product Modules
Outreach
We have worked on stabilizing the Outreach Modules. With end-to-end capability provided for the Outreach campaign building and execution please set up your Outreach Campaign with help from Orbita Support.
Answers V2
The Interaction model will automatically be deployed to the Google DialogFlow when building a new Knowledge Base in Answers V2 or when modifying an existing KB. This functionality goes beyond the auto-deployment support for the Flow Studio materials that were made available in early Releases. Only projects in the "EN" language are supported for the auto-deployment of Answers V2 KB.
ChatBot V3
To provide default styling to the Card design and its component, a little modification is made to the Card Directive code implementation. Please refer to the snippet sample provided here https://orbita.atlassian.net/wiki/spaces/OCS/pages/2256568321/Card+Directive+and+its+components#Card
Old code snippet
"items": [{
"content": {...},
"detailView": {
"content": {...}}]
New Code snippet
"items": [{
"title": "",
"imageURL": "", // optional
"body": "",
"button": "", // optional
"html": "", // optional}]
A new Cognitive Search feature is developed in this Release. When the virtual assistant doesn’t understand what is being asked, relevant search results can be used to help the user. This can be achieved using the Cognitive Search feature.
Please refer to How to configure the Cognitive Search Results component for steps on implementation.
Core Platform Capabilities
Orbita Virtual Assistant Design System
The redesigned Card Carousel design offers a better navigational experience. After the platform upgrade, the modified design will be accessible under the Default Chatbot Settings.
There is a A new Calendar Scheduler Directive is available. We will be able to show a Date and Time picker using this.
For further details on the stages involved in implementation, kindly refer to Calendar - Scheduler Directive
While rendering Buttons, we will now have visual support to use the Keyboard actions for submitting the response.
Experience Manager
We will be able to export and import the Chatbot Settings from the Project as part of the Project level Export/ Import action. We can export the data in the Clipboard or download it as a file as usual.
The Default Chatbot Settings will be marked as thehostwith its ID to refer to. Other custom Chatbot Settings will be exported as JSON data.