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When we choose Trigger Based, we might need to configure the triggers for the Outreach in the Experience Manager.<Other portion can be included after the CK editor work>

Email Body

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We can either use the Email template already stored in the Environment or we can use the Email Body Editor to create an Email Body.

In the Select Email Template Dropdown, all the Email Template that is present in the Environment would be available. We can choose the required template.

Go to Email Template: This option will open a new browser tab and take us to the Email template chosen in the dropdown

View all Email Templates: This option will open a new browser tab and take us to the Email Templates listing screen.

Email Body Editor: This option can be used to create the Body of the Email if none of the templates can be used.

Note: We have to choose either a Template or the CK Editor. Both cannot be used together.

Attachment

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This is an optional parameter.

If we want to include any attachment in the Email, we can use this option. Multiple attachments can also be added using the “Add Another Attachment“ option

Unsubscribe URL

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This option can be used to provide an option in the Email to unsubscribe from the campaign

SMS Tab

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Subject of SMS

The Subject of the SMS can be given in this section

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