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The value for this could be either Schedule Based or Trigger Based

When we choose, Schedule Based, the When To Send option appears. In this section, we can configure the Time at which the Email has to be sent on each day of the week.

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When we choose Trigger Based, we might need to configure the triggers for the Outreach in the Experience Manager.

<Other portion can be included after the CK editor work>

SMS Tab

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Subject of SMS

The Subject of the SMS can be given in this section

Sender Phone Number

The Sender’s Phone Number can be given here. This Phone Number will appear in the Sender of the SMS sent to the Population.

How does it initiate?

The value for this could be either Schedule Based or Trigger Based

When we choose, Schedule Based, the When To Send option appears. In this section, we can configure the Time at which the SMS has to be sent on each day of the week.

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When we choose Trigger Based, we might need to configure the triggers for the Outreach in the Experience Manager.

Main Message

The main content of the SMS can be given in this section

Phone Tab

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Subject of Phone Call

The Subject of the Phone call can be given in this section

Sender Phone Number

The Sender’s Phone Number can be given here. This Phone Number will appear as the Caller of the Phone call made to the Population.

How does it initiate?

The value for this could be either Schedule Based or Trigger Based

When we choose, Schedule Based, the When To Send option appears. In this section, we can configure the Time at which the SMS has to be sent on each day of the week.

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When we choose Trigger Based, we might need to configure the triggers for the Outreach in the Experience Manager.

Flow

The Flow Studio flow that has to be executed for the Phone call has to be chosen in the drop-down. All the flow studio flows created in the Project will be available in the drop-down and the right flow has to be selected.

Bi-DirectionalSMS Tab

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