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General
Multiple emails were incorrectly triggered while editing a Recurrence Event on the Calendar.
This is now handled.Domains with '_' can now be entered as Allowed domains in Application Settings. This is also included in the v4.0.102 Patch.
Solutions
Live Agent Escalation
We have improved our ChatBot service by adding provider-based support for Salesforce and AWS Connect connector.
This allows your users to communicate directly with live agent representatives while still taking advantage of the Orbita platform's features and technologies in a seamless integrated experience.
To get started, you'll need to do some fast configuration, which will involve a one-time call to support@orbita.ai.
Core Product Modules
Answers V2
We were obtaining unnecessary columns from Answers V1 when we exported the KB after migrating to Answers V2. This is now taken care of.
'topicId', 'topicNames','relationshipId','relationshipNames', 'questions', 'utterances', and 'kgraphId' have been deleted since they are not supported in Answers V2.
Flow Studio
On the Flow Details page of Flow Studio, we can now bulk add Utterances. The Events can also be defined as part of these Utterances. After the intent has been created, all of the details may be viewed on the Intent page.
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A new Dropdown display format is introduced for Choose One control Choices options. In the Choices tab, we may input the values as normal. Select the 'Show as Drop-down' option on the Directive tab. As a result, the Choices are now dropdown options. This option is unchecked by default. This is supported in Chatbot V3 only.
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Calendar
Earlier, we were receiving an error displayed while deleting a monthly recurring meeting from the Calendar. This has now been resolved.
Live Agent Escalation
We have improved our ChatBot service by adding provider-based support for Salesforce and AWS Connect connector.
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To get started, you'll need to do some fast configuration, which will involve a one-time call to support@orbita.ai.
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Core Platform Capabilities
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