...

Core Product Modules

Experience Manager

General

• Multiple emails were incorrectly triggered while editing a Recurrence Event on the Calendar.
  This is now handled.

• Domains with '_' can now be entered as Allowed domains in Application Settings. This is also included in the v4.0.102 Patch.

Core Product Modules

Answers V2

• We were obtaining unnecessary columns from Answers V1 when we exported the KB after migrating to Answers V2. This is now taken care of.
  'topicId', 'topicNames','relationshipId','relationshipNames', 'questions', 'utterances', and 'kgraphId' have been deleted since they are not supported in Answers V2.

...

• A new Dropdown display format is introduced for Choose One control Choices options. In the Choices tab, we may input the values as normal. Select the 'Show as Drop-down' option on the Directive tab. As a result, the Choices are now dropdown options. This option is unchecked by default. This is supported in Chatbot V3 only.

...

Image RemovedImage Added

Chatbot v3

• Peek View is a new feature for ChatBot V3. The virtual assistant appears to be partially open and some of the messages get displayed. The Peek view changes to the Dock view after the user interacts with the buttons/input elements, and the interaction continues. Peek view support is offered for monitors, tablets, and mobile devices.

...

• Earlier, we were receiving an error displayed while deleting a monthly recurring meeting from the Calendar. This has now been resolved.

Experience Designer

Live Agent Escalation

We have improved our ChatBot service by adding provider-based support for SalesForce Salesforce and AWS Connect , two of the most popular Live Agent escalation platformsconnector.

This allows your users to communicate directly with live agent representatives while still taking advantage of the Orbita platform's features and technologies in a seamless integrated experience.

To get started, you'll need to do some fast configuration, which will involve a one-time call to support@orbita.ai.

Experience Designer

General

• In the Experience Designer, we will now be able to obtain the revision ID of the deployed flow.
  To acquire the revision ID of the flow published, ORBI.utils.getRevisionId();

• We will be able to acquire the current Flow or Tab name where the Experience Designer Node is present by sending the node as an argument to the method ORBI.utils.getFlowname(node);

• The Send SMS node has got the ability to choose the type of encoding to happen. By default, Auto detect encoding type will be selected. There are GSM-7 and UCS-2 encoding types available now.

...