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  • A new dropdown display format is introduced for Choose One control Choices options. In the Choices tab, we may input the values as normal. Select the 'Show as Drop-down' option on the Directive tab. As a result, the Choices are now dropdown options. This option is unchecked by default. This is supported in Chatbot V3 only.

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Chatbot v3

  • Requests to the Bot will now include contextual information about the page where the Bot is embedded.
    The information is found in msg.req.headers["x-orbi-headers"]. IP addresses, hostnames, and other information can be obtained.The Function node in Experience Designer may be used to retrieve specific context header objects by calling the msg.alexaRequest.getContectParams() function.

  • Previously, when the user gave text inputs instead of selecting buttons on the chatbot, we allowed the user to reselect the buttons even after providing the text input. This is now under control. When text is entered instead of a button selection, the buttons are disabled. Similar behaviour can be seen in the date Date picker, rating Rating control, and so on.

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  • We have added the capability to add a Text Break as a directive. The Text Break can be used on the chatbot where we need to provide breaks between conversations, like transferring to a Live Agent. Sample code:

    Code Block
    msg.payload.orbita.directive = [{
    type: 'textbreak',
    options: {
        primaryMessage: "Transferring you to a live agent.", //mandatory
        secondaryMessage: "12:45pm", //optional
        tertiaryMessage: "Sharron has entered the chat."  //optional
    }
}];

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  • autoFocus is a new property added to the Default Chatbot Settings. This option is set to false by default. When false, the chatbot's focus remains on the action item unless manual input is made. If true, the focus is automatically managed.

  • Chatbot V3 now has support for the Firefox browser.

Calendar

  • Earlier, we were receiving an error displayed while deleting a monthly recurring meeting from the Calendar. This has now been resolved.

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With our new Live agent support, we can connect with SalesForce Live Agent and AWS Connect. For implementing the support to the Live Agent services, please connect with support@orbita.ai

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General

  • In the Experience Designer, we will now be able to obtain the revision ID of the deployed flow.
    To acquire the revision ID of the flow published, ORBI.utils.getRevisionId();

  • We will be able to acquire the current Flow or Tab name where the Experience Designer Node is present by sending the node as an argument to the method ORBI.utils.getFlowname(node);

  • The Send SMS node has got the ability to choose the type of encoding to happen. By default, Auto detect encoding type will be selected. There are GSM-7 and UCS-2 encoding types available now.

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