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• In the Choose One control, new choices for selecting options from a predefined range of possibilities will be available. This will reduce the effort to recreate frequently used options. Under the Choices tab, choose Select from List to go to this option.
  A pre-defined list of choices will be shown, with the ability to reverse their direction. These can only be utilised with the One output pin option by default.

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Chatbot v3

• Requests to the Bot will now include contextual information about the page where the Bot is embedded.
  The information is found in msg.req.headers["x-orbi-headers"]. IP addresses, hostnames, and other information can be obtained.The Function node in Experience Designer may be used to retrieve specific context header objects by calling the msg.alexaRequest.getContectParams() function.

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• Previously, when the user gave text inputs instead of selecting buttons on the chatbot, we allowed the user to reselect the buttons even after providing the text input. This is now under control. When text is entered instead of a button selection, the buttons are disabled. Similar behaviour can be seen in the date picker, rating control, and so on.

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• We have added the capability to add a Text Break as a directive. The Text Break can be used on the chatbot where we need to provide breaks between conversations, like transferring to a Live Agent. Sample code:

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  msg.payload.orbita.directive = [{ type: 'textbreak', options: { primaryMessage: "Transferring you to a live agent.", //mandatory secondaryMessage: "12:45pm", //optional tertiaryMessage: "Sharron has entered the chat." //optional } }];

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• autoFocus is a new property added to the Default Chatbot Settings. This option is set to true by default. When true, the focus is automatically managed and the chatbot's focus goes to the next action item. If false, the attention remains on the action item unless manual input is made.

Calendar

• Earlier, we were receiving an error displayed while deleting a monthly recurring meeting from the Calendar. This has now been resolved.

Experience Designer

Live Agent

With our new Live agent support we can connect with SalesForce Live Agent and AWS Connect. For implementing the support to the Live Agent services, please connect with support@orbita.ai

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General

• In the Experience Designer, we will now be able to obtain the revision ID of the deployed flow.
  To acquire the revision ID of the flow published, ORBI.utils.getRevisionId();

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• We will be able to acquire the current Flow or Tab name where the Experience Designer Node is present by sending the node as an argument to the method ORBI.utils.getFlowname(node);

• The Send SMS node has got the ability to choose the type of encoding to happen. By default, Auto detect encoding type will be selected. There are GSM-7 and UCS-2 encoding types available now.

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Release 4.0.104

Build number: 4.0.104-

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