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With Engage, you can configure a sitemap for your website .
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A sitemap will make it easier for search engines to crawl your website. |
and feature the information present in the Knowledgebase. This will make the end-users aware of the content that an organization has with regard regards to the commonly frequently asked questions that users have.
by the users in general and their corresponding answers.
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A sitemap will make it easier for search engines to crawl your website and will make the information available in the search results to drive meaningful traffic and generate leads |
For example, the questions on the https://facts.orbita.ai/hub/faq/ page are the most commonly asked questions by Orbita users. There are a lot more questions and their corresponding answers that the users can explore, from the topics available in the knowledgebase connected to this FAQ hub.
Starting with Engage
Once Engage is enabled in your environment, a project named Engage is created and is preloaded with FAQ schema, and provider's schema.
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You can customize the hub templates to match your website design using the template nodes used in the Engage Manager V2 flow. Anything on this page the FAQ hub webpage is customizable using the these template nodes.
Home page
You can customize the home page by editing the template nodes under the FAQ Hub - Home Page
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The below screenshot shows the Question page as viewed on the FAQ hub webpage.
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Best Practices
Do not have the same FAQ questions in two different locations(FAQ Hubs) to avoid conflicts with the SEO.
Create a link or a tab on your home page and link that to the FAQ sitemap created using FAQ Hub.
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