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Introduction
Engage hub lets you expose the knowledge base content out to the end-users and search engines with the help of a template we call FAQ hub template. For example, Orbita has its own FAQ hub page https://facts.orbita.ai/hub/faq/
With Engage, you can configure a sitemap for your website.
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A sitemap will make it easier for search engines to crawl your website. |
This will make the end-users aware of the content that an organization has with regard to the commonly asked questions that users have.
For example, the questions on the https://facts.orbita.ai/hub/faq/ page are the most commonly asked questions by Orbita users. There are a lot more questions and their corresponding answers that the users can explore, from the topics available in the knowledgebase.
Starting with Engage
Once Engage is enabled in your environment, a project named Engage is created and is preloaded with FAQ schema, and provider's schema.
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