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You can customize the Chatbot in two ways:3 different places:
Environment level
Go to Experience Manager > Global Menu > Settings > Organization > Application settings. You can see Chatbot Custom CSS and Chatbot Custom JS. Style changes here affect all the chatbot endpoints in that
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environment.
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Project level
At the project level, you can use the Chatbot settings to customize your chatbot. Chatbot Settings.
Go to Project side menu > Develop > Chatbot settings > Custom CSS/JS.
Chatbot endpoint level
Any style changes used in the Bot view template node in Experience Designer are limited to that endpoint
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. Select the Custom CSS or Custom JS tab and start customizing.
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Custom CSS
Using Custom CSS, you can override the current style of the chatbot. The following code samples show some of the frequently used properties.
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