Page Comparison

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1. Use the suffix engage to Orbita environment to access Engage. For example, https://yourdomain.orbita.cloud:8443/engage/

2. You will be redirected to the login page of Engage.

   

3. Use https://orbita.atlassian.net/wiki/spaces/OCS/pages/13762610/User+management+in+Orbita+Personas+and+Users#Engage-settings to configure the permissions to who can have access to Engage.

4. Log in to Engage. The landing page will have a welcome screen and a sidebar.

   

5. The sidebar contains the below options.

   1. Orbita Answers - Clicking on this option takes you to Answers Page. You can configure your Knowledge Bases here. For more information on Answers, refer to Orbita Answers - Implementation Guide.

   2. Engage Hub - You can configure Url, K-Graph, Flow studio, Root Url.

   3. Engage Bots - Click on this option to access the Flow studio. You can configure your bot flow here. For more information, refer to Guide to Flow Studio

   4. Engage Insights - Provides Logs and analytics of Engage application. For more information, refer to Guide to Orbita Insights.

   5. Experience Manager - Click on this option and switch to Orbita’s Experience Manager. (This option is visible to the users who have access to both Experience Manager and Engage.) Refer https://orbita.atlassian.net/wiki/spaces/OCS/pages/13762610/User+management+in+Orbita+Personas+and+Users#Engage-settings

Engage Hub

1. Click on Engage Hub from the sidebar to view the Engage hub listing page.

2. Click on the (+) icon to create a new Engage Hub.

   

3. Fill in the name and description and click ADD.

   

4. The Engage Hub settings screen is divided into two parts.

   1. Hub settings - You can configure all the dynamic content on your webpage here.

   2. Organization settings - You can configure organization details such as name, logo, and so on.

      

5. Fill in the required fields and click on the Save icon.

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