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Use the suffix engage to Orbita environment to access Engage. For example, https://yourdomain.orbita.cloud:8443/engage/
You will be redirected to the login page of Engage.
Use https://orbita.atlassian.net/wiki/spaces/OCS/pages/13762610/User+management+in+Orbita+Personas+and+Users#Engage-settings to configure the permissions to who can have access to Engage.
Log in to Engage. The landing page will have a welcome screen and a sidebar.
The sidebar contains the below options.
Orbita Answers - Clicking on this option takes you to Answers Page. You can configure your Knowledge Bases here. For more information on Answers, refer to Orbita Answers - Implementation Guide.
Engage Hub - You can configure Url, K-Graph, Flow studio, Root Url.
Engage Bots - Click on this option to access the Flow studio. You can configure your bot flow here. For more information, refer to Guide to Flow Studio
Engage Insights - Provides Logs and analytics of Engage application. For more information, refer to Guide to Orbita Insights.
Experience Manager - Click on this option and switch to Orbita’s Experience Manager. (This option is visible to the users who have access to both Experience Manager and Engage.) Refer https://orbita.atlassian.net/wiki/spaces/OCS/pages/13762610/User+management+in+Orbita+Personas+and+Users#Engage-settings
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If a user is given access to only Engage, he will not be able to switch back to Experience Manager. |
Engage Hub
Click on Engage Hub from the sidebar to view the Engage hub listing page.
Click on the (+) icon to create a new Engage Hub.
Fill in the name and description and click ADD.
The Engage Hub settings screen is divided into two parts.
Hub settings - You can configure all the dynamic content on your webpage here.
Organization settings - You can configure organization details such as name, logo, and so on.
Fill in the required fields and click on the Save icon.
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