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When a chatbot user says an utterance that corresponds to the intent on the Experience Designer canvas, it the intent will get triggered to initiate the flow.

Say node

The chatbot will respond to the chatbot user with the content present in the Say node.

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The Interaction model is the collection of intents, slots, and synonyms that are created in the Experience Designer and deployed to Google or Alexa. The Interaction model is project-specific and you can view the Interaction model of a project at Project side navigation menu > Develop > Deployment > Alexa tab. The interaction model is the same for Alexa and Google deployment.

Refer, How to deploy the interaction model to Dialogflow?

Session End Request node

The Session End Request node ends the execution of a Skill. This happens for one of 3 reasons:

  1. The user says exit.

  2. The user does not respond.

  3. An error occurs.

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Debug node

The Debug node is used to capture the payload at any point in the Experience Designer flows. This node is used for debugging purposes.

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Intent Debug node

The Intent Debug node is available for debugging purposes and it listens to any intent activity within the project.

If you have multiple intents on the canvas, instead of adding multiple debug nodes to all the intent nodes, you can use this node and add a debug node to capture if any of the intents in the project got triggered.

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Debug node

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Launch

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Launch

The Launch flow contains the Launch node and an Intent node (Hello World). These nodes are connected to their respective say nodes and finally to the response node.

Launch node

The Launch node receives the request to start the application from Echo Google home, Mobile Chat, or a web chatbot. It does not provide any command mapping to an intent.
Loading a chatbot in the webpage will trigger the Launch node in the Experience Designer.

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Bot Manager

The Request/Response from/to the chatbot is managed by the Bot manager flow.

You can learn more here, https://orbita.atlassian.net/wiki/spaces/OCS/pages/7176266/How+do+I+configure+Chatbot#Chatbot-Endpoint-setup

Access the Chatbot

Select the Get http in node. (connected to the Bot view template node)

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Click on the button to open the chatbot in a new tab.

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Chatbot Settings

You can override the chatbot settings using the App Settings function node in the Bot manager flow.

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You can change the chatbot settings at Experience Manager > Project side navigation menu > Develop > Chatbot Settings > settings tab

Refer, Chatbot Settings for more information.

Supporting Documentation

No additional supporting documentation

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