Introduction

With Engage, you can configure a sitemap for your website.

Starting with Engage

Once Engage is enabled in your environment, it comes preloaded with a project named Engage, FAQ schema, and providers schema.

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The Engage project will have all the necessary Experience Designer flows to load your webpage.

Engage Manager

You can access Engage Manage using https://yourdomain.orbita.cloud:8443/engage/login

Log in to Engage Manager. The landing page will have a welcome screen and a sidebar.

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You can create a bot flow or a K-Graph by clicking on the hyperlinks from the welcome screen or by selecting the options from the sidebar.

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Orbita Answers

Clicking on this option takes you to Answers Page. You can configure your Knowledge Bases here. For more information on Answers, refer to Orbita Answers - Implementation Guide.

Engage Hub

You can configure the hub settings and the organization settings here.

Engage Bots

Click on this option to access the Flow studio. You can configure your bot flow here. For more information on Flow studio, refer to Guide to Flow Studio.

Engage Insights

Provides Logs and analytics of Engage application. For more information on Insights, refer to Guide to Orbita Insights.

Experience Manager

Click on this option and switch to Orbita’s Experience Manager. (This option is visible to the users who have access to both the Experience Manager and Engage.)

Understanding the Experience Designer flows

Navigate to Experience Designer of the Engage Project. You will see the default flows (Start Here, Base, Launch) and flows related to Engage.

Default flows

The Start Here, Base, and Launch flows are created by default on any new projects. They contain basic flows

Bot Manager flow

Flow Manager flow

Engage hub flow

Creating a new Engage Hub

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