What is Engage?

Orbita Engage is an application that allows you to create a sitemap that uses the K-Graph to get the FAQ data and flow studio to configure the bot flow.

Why should I use Engage?

Engage helps you to drive user traffic to your website using search engine optimization.
When a user searches about a topic, Google will fetch your website at the top of the search result. This would increase the probability of users entering your website to access your content, bot, and FAQs.

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1. Use the suffix engage to Orbita environment to access Engage. For example, https://yourdomain.orbita.cloud:8443/engage/

2. You will be redirected to the login page of Engage.

   

3. Use https://orbita.atlassian.net/wiki/spaces/OCS/pages/13762610/User+management+in+Orbita+Personas+and+Users#User-Permissions to configure who can have access to Engage.

4. The Engage has Log in to Engage. The landing page will have a welcome screen and a sidebar.

   

5. The sidebar contains 4 options.

   1. Orbita Answers - Clicking on this option takes you to Answers Page. You can configure your Knowledge Bases here.
      Refer to this document For more information on Answers, refer to Orbita Answers - Implementation Guide for detailed information on Answers.

   2. Engage Hub - You can configure Url, K-Graph, flow Flow studio, Root Url to be used by the hub.

   3. Engage Bots - Click on this option to access the flow Flow studio. You can configure your bot flow here. For more information, refer to Guide to Flow Studio

   4. Engage Insights - Provides Logs and analytics of Engage application. For more information, refer to Guide to Orbita Insights.

   5. Experience Manager - You can Click on this option and switch to Orbita’s Experience Manager.

Engage Hub

1. Click on Engage Hub from the sidebar to view the Engage hub listing page.

2. Click on the (+) icon to create a new Engage Hub.

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3. Fill in the name and description and click ADD.

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4. The Engage Hub settings screen is divided into two parts.

   1. Hub settings -

   2. Organization settings -

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5. Fill in the required fields and click on the Save icon.

Hub Settings

1. Path of the sitemap. By default, the Hub name will be populated here. You can change it as preferred.

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2. Select a Knowledge Graph name from the drop-down list.

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3. Select a Flow studio name from the drop-down list. You can use the Flow studio to configure your bot.

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4. Your domain url. For example, https://www.yourdomain.orbita.cloud:8443

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Organization Settings

1. Name of your Organization

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2. Your organization’s website Url.

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3. Description of your company.

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4. You can link any social media profile(s

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1. ). To add more, click on the Add Profile button.

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2. Upload your Organization’s logo here.
   The image must be larger than 112px X112px size.
   The image URL must be crawlable and indexable.
   The image must be in .jpg, .png, .gif formats only.

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