Scheduler Directive

Prerequisites

  1. To render the scheduler directive, you should switch to chatbot version - v2 in the Bot view template node.

  2. API to get the scheduled times.

  3. URLs of the images from Orbita backend. see https://orbita.atlassian.net/wiki/spaces/OCS/pages/134381573 for more information.

Scheduler

The Scheduler directive lets you render the time and date in a window from which the user can choose the time and date of his/her appointment.


Please note that if there is a custom value provided by the User for OE_HTTP_NODE root in the environment level, please use /{{customName}}. By default, the value defined for OE_HTTP_NODE_ROOT will be /oeapi.

For example, var timeSlotsServerURL = '/{{customName}}/gettimeslots-support';

Sample scheduler directive:

if(!msg.payload.orbita) { msg.payload.orbita = {} } // Set the Url for getting time slots var timeSlotsServerURL = '/oeapi/gettimeslots-support'; // Create the scheduler Directive msg.payload.orbita.directive= [{ "type": "scheduler", "title": "<h3>Title of the Window</h3>", "headercard": { "fullName": "Header Text", "imageUrl": "https://s3.amazonaws.com/orbitahealth/clients/aurora/assets/dynamic/images/orbitascheduler13d408b0-32af-11ea-9bc7-5d28415c60bb.png", "address": "Header address", "name": "Header Name", "description": "Header Description" }, "calendar": { "startDate": "", // if empty start from current date "endDate": "", //if empty end with next 30 day's, "title": `<strong>Available Times:</strong>`, "description": "Please select a time that is convenient for you.", "getTimeUrl":timeSlotsServerURL, // http url to load the available slots dynamically. }, "subList": { "title": "Sublist title", "items": [{ "fullName": "Item fullname 1", "imageUrl": "https://s3.amazonaws.com/orbitahealth/clients/sandbox5/assets/dynamic/images/smallimage192c03a10-384d-11ea-9e3c-4750e1188599.jpg", "description": "Item description 1", "name": 'Item Name 1', "address": '', "phone": '', "paramValue":'Param1', "paramName": `facility`, }, { "fullName": "Item fullname 2", "imageUrl": "https://orbita.ai/wp-content/uploads/2017/08/vxhero_bg_v2.jpg", "description": "Item description 2", "name": 'Item Name 2', "address": '', "phone": '', "paramValue":'Param2', "paramName": `facility`, }, { "fullName": "Item fullname 3", "imageUrl": "https://s3.amazonaws.com/orbitahealth/clients/aurora/assets/dynamic/images/Bigimage3073a45d0-3393-11ea-9bc7-5d28415c60bb.jpg", "description": "Item description 3", "name": 'Item Name 3', "address": '', "phone": '', "paramValue":'Param3', "paramName": `facility`, }], }, "buttons": [{ "text": "Select Appointment", "type": "javascript", "value": "orbitaAction.schedulerDir.submitAction()", "icon": "<i class=\"fa fa-map-marker\" aria-hidden=\"true\"></i>" }] }] return msg;

Parameters used for Scheduler

Parameter

Description

Parameter

Description

"type": "scheduler"

The type property should be set as “scheduler”.

"title": "<h3>Title of the Window</h3>",

The Title of the Scheduler window.

"headercard": {
"fullName": "Header Text",
"imageUrl": "URL",
"address": "Header address",
"name": "Header Name",
"description": "Header Descr"
},

headercard

  • fullName - The full name of the Header.

  • imageUrl - The URL of the header image.

  • address - The address of the header.

  • name - Short name of the header to render it in the card.

  • description - The text from the description property is rendered in the scheduler window.

"calendar": {
"startDate": "",
"endDate": "",
"title": <strong>slot:</strong>,
"description": "Select a time",
"getTimeUrl":timeSlotsServerURL,
"availableTimes": []
}

calendar

  • startDate - The date from which the calendar should start. If left empty, the calendar starts from the current date.

  • endDate - The date until which the calendar gets rendered. If left empty, the calendar ends after 30 days from the startDate.

  • title - The title for the timeslots section in the scheduler window.

  • description - The description for the timeslots section in the scheduler window.

  • getTimeUrl - API for fetching the available time slots. As an example, random time slots are generated and rendered using a function node in the sample flow json (attached).

"subList": {
"title": "Sublist title",
"items": [{
"fullName": "Item fullname1",
"imageUrl": "URL",
"description": "Item desc1",
"name": 'Item Name 1',
"address": '',
"phone": '',
"paramValue":'Param1',
"paramName": `facility`,
}]
}

sublist

  • title - The title of the sub-list section in the scheduler window.

  • items - Items can be a doctor, or a hospital, or a drive location, and so on.

    • fullName - Full name for each item.

    • imageUrl - Url of the item’s Image.

    • description - Description of the item.

    • name - You can give a short name for each item.

    • address - Optional

    • phone - Optional

    • paramValue - Unique identifier for the item.
      Use it your custom logic to define timeslots for each item.

    • paramName - This property is reflected in the msg object at msg.payload.queryResult.parameters.freeText.0.<paramName>.

"buttons": [{
"text": "Select Appointment",
"type": "javascript",
"value":"orbitaAction.schedulerDir.submitAction()",
"icon": "<i class="fa fa-map-marker" aria-hidden="true"></i>"
}]

button

  • text - The button text

  • value - The button action to be performed on click.

Clicking on the button generates a chat bubble with the appointment details. You can change the contents of the chat bubble from the chat.js. (scheduler - index.js file)

You will get the paramName and paramValue at msg.payload.queryResult.parameters.freeText.0.facility

The time and date that the user selected in the Scheduler directive will be at msg.payload.queryResult.parameters.freeText.0.time and msg.payload.queryResult.parameters.freeText.0.date respectively.

Time Slot API

You can use an API to create a set of timeslots for your selected item. The variable in the above example code is created for the same.

You should call the time slots from the API and pass them to the getTimeUrl property.

Any changes to the time slots should be done in the API based on the paramValue defined for each of the sublist items.

Sample code for Generate Slot function node

var result = []; var slots; if (msg.payload.facilityID == "Param1") { slots = [ {"text":"Morning","value":"10:30 AM"}, {"text":"Afternoon","value":"2:00 PM"}] } else if (msg.payload.facilityID == "Param2"){ slots = [ {"text":"Evening","value":"4:30 PM"}, {"text":"Night","value":"7:00 PM"}] } else { slots = [ {"text":"Morning","value":"10:30 AM"}, {"text":"Afternoon","value":"2:00 PM"}, {"text":"Evening","value":"4:30 PM"}, {"text":"Night","value":"7:00 PM"}] } msg.payload = slots return msg;

Free text Intent

To continue the flow after you select an appointment, you have to trigger the Free Text Intent.

Invoke Scheduler with Flow studio

The best way to use a scheduler directive is with flow studio.

The Custom control that triggers the scheduler directive should be connected to the Single Input control with the Input Type as Textbox in the Directive tab.

In the Experience Designer, you have to connect the autogenerated OrbitaFlowMessages Intent to the Flow Manager node.

Invoke Scheduler with an intent

  1. Connect the Scheduler directive to an Intent as shown in the below screenshot.

  2. Set a state for the Scheduler directive.

    msg.payload.orbita.state = "Scheduler"
  3. Create a Free Text Intent.

  4. Use the free text intent with the same state set in the scheduler directive node.

Sample Scheduler directive flow

  File Modified

File Scheduler directive.json

Mar 03, 2021 by Rajkiran Alla

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