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The list below represents the features, updates, and fixes included in the Orbita Voice GA Release for September 2021.

New

Chatbot V3

Answers vNext

Solution Center

Program Registration

Symptoms Triage

Live Agent Escalation

Core Product Modules

Experience Manager

Intents

  • The NumberIntent and DateTimeIntent are added to the list of default intents that will be created while creating a new project in Experience Manager.

Project import and Export

Core Platform

Experience Designer

  • You can now get the project ID dynamically during runtime using the below code in the function node

    const util = global.get('orbitaUtil');
    let projectId = util.getProjectId(node);
    return msg;

  • While using the User manager node to create users, the payload contains personaType property which will now accept ids as well as strings.
    For example, personaType: "58c0587dc01db80f0019163c" or personaType: "Administrators"

  • The Answers Group Intent Node will now show Knowledge bases present in both Answers (V1) and Answers vNext (V2) modules.

Chatbot

General Improvements

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