You can now let chatbot users give their Feedback on the content displayed in the chatbot, using the feedback feature in Answers.
Settings in Answers
To enable feedback, navigate to Answers > Settings > Advanced tab and toggle the Enable Feedback option.
Settings in the Bot view template.
Place the below code in the Bot Out Parser of Bot Provider V2 node.
msg.payload.enableFeedback = true;
Now the chatbot users can view thumbs up and thumbs down buttons on the bottom right corner of the chat bubble.
If you have multiple chat bubbles for the same question, the last bubble will have the thumbs up and thumbs down buttons
Customizing the feedback thumbs
How to give a response for the Feedback
You can provide a response to the chatbot user after he/she picks a thumb.