Orbita Answers uses a highly interconnected database that stores, processes, and queries connections efficiently. Answers to questions are based on stored context and related topics.
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Login to Experience Manager.
Select a project.
In the side menu, select Agents > Answers.
Create a Knowledgebase. You can select Default from the drop-down to list all the schemas.
Note: Do not create two knowledge bases with the same name. This will create conflicts while deploying the project to Alexa/Dialogflow.
You can create your own schema and assign it to your knowledge base so that you can define your own field in the Articles.
In the Knowledge bases listing page, click on the vertical ellipses button and select settings.
The following screen shows the Interrogative, Topics, and Relationships tabs.
Select the tab to which you want to add the data and click Add (+). You can structure and manage data using:
Topics. Topics the users might be interested in such as Cancer, needle stick, diarrhea, and so on.
Relationships. Aspects of a topic such as Symptoms of cancer, causes of diarrhea, and so on.
Interrogative. Relate an interrogative word to a relationship such as What is as Definition.
Clicking on the Knowledge base will take you to the Facts screen.
Facts contain detailed information about the Topic – Relationship(s) pair(s).
For example, for Diarrhea - Cause (Source, Root cause) Pairs:
You can ask this question in different combinations of the Topic and Relationships such as:What are the causes of Diarrhea?
What are the root causes of Diarrhea?
What are the sources of Diarrhea?
These questions are answered with the following content from the fact.
You may experience diarrhea as a result of several conditions or circumstances. Potential causes of diarrhea include:
food intolerance, such as lactose intolerance
food allergy
an adverse reaction to a medication
a viral infection
a bacterial infection
an intestinal disease
a parasitic infection
gallbladder or stomach surgery
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