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This node needs a session, sender, receiver, topic, and message to transmit a message. There are three actions you can choose from:

Create

Creates a new message to one or more recipients.

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• To Users. Required. The User ID of the message receiver. To send the message to multiple users, specify comma-separated User IDs. You can either manually enter the User ID or use a mustache tag to dynamically input the User ID. For example:

  Code Block
  {{msg.payload.recipient}}

• Topic. Optional. Enter a topic name for this message or use a mustache tag.

• Message. Required. Enter the message that is sent to the user. The message can contain session attributes using mustache tags. For example:

  Code Block
  Hi {{session.user.firstName}}, Welcome Onboard.

Update

Updates a conversation that you already had with one or more recipients.

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• Conversation ID. Enter the ID of the conversation that you want to update. If there is no msg.payload.conversationId in input payload, the node creates a new conversation with recipients mentioned in the input payload(session attribute).

Read

Retrieves a logged-in user’s previous conversations from the database.

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• Limit. Enter the number of conversations to be retrieved. (The latest conversation is retrieved first.)

See, How to use Messaging Manager node in Experience Designer

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