Page Comparison

The list below represents the features, updates, and fixes included in the Orbita Voice GA Release for August 2020.

Breaking Changes

• The property msg.payload.orbita.mulitmodal will be removed in version v4.1. You will receive the below warning when using the multimodal property.

  

  Please consider using msg.payload.multiagent property instead.

• In Answers > Knowledgebase > Settings > Advanced tab, you can set a Primary Topic and a Fallback relationship for the K-Graph.
  If the user’s utterance contains a topic but doesn't have a relationship and if a default relationship is not set in the Answers Manager node, then the bot will check for the Fallback relationship (if any) and respond with the Fact content that corresponds to the topic(user’s utterance) and Fallback relationship (if any).
  Similarly, if the user’s utterance contains a relationship but no topic, the fact that corresponds to the Primary Topic and the relationship(user’s utterance) is rendered.

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  Please go through the below flow chart for more details on how it works.

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Experience Manager

• Modified the chronology of events that happen while deploying the interaction model to the same agent.
  1. The intents will be deleted,
  2. The Entities will be deleted second, and
  3. The new Interaction model is updated.

• The intent limit for amazon is 250 intents and for Google dialogue flow it is 2000. If you try to publish the skill with intents more than the specified limit, you will receive a warning on the deployment screen.
  Error message for Google,

  

  Error message for Alexa,

  

• Added a new property in Global menu > Organization settings that will enable admin users to set default spell checker language in the multimodal content editor for that environment.

  

• Five minutes before session expiry, a pop up will be displayed with the countdown from 4.59 mins. If the user takes no action, the session will expire and the user will be logged out of Experience Manager.

  

• As an admin user, you can enable or disable Redis cache in the environment using the toggle in Organization settings. You can also set the Cache TTL (in seconds) for Experience Manager, Experience Designer, and User session.
  The number in the clear (#) keys button denotes the count of cached keys by Redis and you can clear them by clicking on the button for the respective interface.

  

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• When a project is archived, the corresponding Experience designer flows will be disabled.

• Removed the !important tag from the CSS block on the carousel control. Now the As an admin user, you can now modify the carousel CSS block.

• Admin users can now import sample flows that are stored in the repository.

  

• In the Answers Manager node, we have introduced a new featuretoggle option, when enabled, will generate relationship buttons after the fact content is read.

  

  When a fact is triggered, the fact content is accompanied by all the other relationships (as buttons) that are related to the invoked topic.
  Sample screenshot of web chatbot with the Include related fact buttons enabled.
  Cafeteria is the topic.
  Availability, hours, and location are the relationships.
  In this example, the topic(Cafeteria) and the relationship(Availability) is triggered. The corresponding fact is rendered along with the other relationships(Hours, Location) connected to that topic(Cafeteria).

  

• The users can export the flows or selected nodes to the library using the Export > Library option from the hamburger menu.

  

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• Added flow studio to the task types. Now the clinicians can assign flow studio flows in a task.

  

  Then you can choose the flow studio. Please note that the dropdown contains all the flow studios present in the environment.

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• Added a menu item “Apply to population“ that will apply the care journey changes to all populations associated with it.

  

• The tasks will be converted to the respective patient’s timezone before displaying them to the patient.

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