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Contextual information about the page where the bot is embedded will be included in the Bot data. The
x-orbi-headers
property undermsg.req.context
propertyheaders
can be used to get these facts. This property stores information about the query string, IP, Cookie, Headers, User-Agent, Session, and so on. The content header object is accessible usingmsg.alexaRequest.getContextParams()
as well.
To get a specific property we can define that as msg.alexaRequest.
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getChatParameters("x-real-ip")
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Similar to the v2 bot, the
keyboardPlaceholderText
property in the ChatBot settings may be used to control the placeholder for keyboard input.
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The thumbs up/down feedback method is now supported in Bot v3. More information is available here. How to use the Feedback (Thumbs Up/Down) feature
The Bot v3 now has a redesigned user interface. This design adheres to the WCAG guidelines and uses semantic markup. The design is enabled by default in the default Chatbot settings, allowing us to automatically send upgrades to the default bot in future versions. To construct any bot, it's a good idea to make a duplicate of the default Chatbot settings.
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Flow Studio
Preview in Chat-Bot This button on the Flow Studio canvas may now be used to preview a chatbot flow under development. The Bot preview will open in a new tab using the Default Bot Settings in the project. In order for this functionality to perform properly, the Agent must be deployed.
In the Experience Designer, the user must have the Flow Manager flow with Flow Group intent set up for existing projects. To support this functionality, a new Flow preview intent will be built. The Experience Designer flows will be configured automatically for new projects.
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