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Choose the Knowledge Base from the existing Knowledge Bases. (Refer Starting with an Empty Knowledge Base)

Clicking on the knowledgebase will take you to the Facts screen.

To edit or add Topics, Relationships, or Interrogatives, click on the vertical ellipses icon against the Knowledge Base and select Settings.

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How to import a Knowledge Base

You can upload data from a comma-separated value (CSV) file to import a Knowledge Base.

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How to customize the default experience (in experience designer)

 Refer Answers Manager node to know more details.

Starting with an Empty Knowledge Base

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