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Your related topic now appears on the list of related topics
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Managing Advanced Settings
From the list of knowledge bases, find the desired knowledge base and click its action menu icon (three dots on the right of the row)
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From the action menu, select Settings
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From the Settings screen, click “Advanced” to see advanced settings options
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Generating an Intent per Fact
Enabling this option creates an intent per fact, using the questions associated with the fact (on the Questions tab) to train the natural language processor. Enabling this option is recommended as it increases accuracy provided sufficient and relevant questions are added to the question tab for each fact.
Setting a Primary Topic
In most cases, a knowledge base will be created to capture information on a specific topic. For example, imagine a knowledge base created to contain information about sleep & wellness. Topics in this knowledge base might include general information about sleep, or specific information about insomnia treatment.
Identifying a primary topic helps Orbita Answers to disambiguate questions that include multiple topics. For example, the question “I have insomnia and can’t sleep” contains two topics from Orbita Answers' perspective: Insomnia and Sleep (e.g. “I have insomnia and can’t sleep”). By identifying “sleep” as a Primary Topic, Orbita Answers understands that this particular question is asking about “insomnia” and not generally about “sleep.”
Using a Fallback
The fallback is used to define a relationship that will be used when one is not present in the question. For example, imagine someone is looking for information about “insomnia” but just says the phrase “insomnia” instead of asking a question “What is insomnia?”
By defining a fallback relationship, the fallback relationship will be used in cases where an end-user asks about topic, without expressing a relationship in the question (e.g. “insomnia”, “COVID-19”, etc)
A general best practice is to create a relationship covering general information and to use it as a fallback relationship.
See also How do I set up and use Answers?
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