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This article shows how to create a content type (such as Fruit Nutrition), and how to create a content item (such as Apple, Banana, Cantaloupe, Durian, and so on). Content lets you define items to use in a conversational experience. For example, you may have a conversational experience that provides health benefits of fruit. In the Fruit Nutrition content type, you could have the following discrete content items, as the following image shows.

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