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The below example shows the steps to integrate the Orbita chatbot with Live Chat (https://www.livechat.com/).

Prerequisite

The Thrid-party Agent Plugin URL or the JS code. In this example, the Chat page link from Live Chat. (https://my.livechatinc.com/settings/chat-page)

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You can trigger the Live Agent directive using the below code in a function node in the Experience Designer.

Know more about directives here.

Code Block
if(!msg.payload.orbita) {
    msg.payload.orbita = {};
}
msg.payload.orbita.directive = [
    {
        type: 'liveagent',
        script: "This is the script from Function node",
        directUrl: "https://direct.lc.chat/12314445/"
    }
]
return msg;

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